Paola Valenzuela
LASVEGAS,NV
Summary
Dedicated Customer Service with proven expertise in team supervision and training. Strong decision-making and cash handling skills enhance operational efficiency and guest satisfaction.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Shift Leader
Panda Express
Las Vegas, NV
12.2024 - Current
- Supervised team members to ensure efficient service and adherence to operational standards.
- Trained new employees on food safety protocols and customer service best practices.
- Managed inventory levels, conducting regular stock checks to maintain product availability.
- Assisted in scheduling shifts to optimize labor resources during peak hours.
Host/Server
Olive Garden
Las Vegas, NV
07.2024 - 05.2025
- Delivered exceptional guest service by promptly greeting and seating customers.
- Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new team members on menu items and service standards.
Catering Screener
SCIS Security
Las Vegas, NV
04.2023 - 07.2024
- Operated advanced screening equipment to detect prohibited items effectively.
- Conducted thorough security screenings of personnel and materials to ensure compliance with safety protocols.
- Collaborated with team members to streamline screening processes, enhancing efficiency and accuracy.
- Trained new staff on operational procedures and safety standards for effective screening practices.
Education
High School Diploma -
Odyssey High School
Las Vegas, NV05.2024
Skills
- Positive mindset
- Inventory management
- Team leadership
- Problem-solving
- Relationship building
- Decision-making
- Inventory management
- Operational consistency
- Multitasking and prioritizing
- Customer engagement
- Team management
- Resource management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Shift Leader
Panda Express
12.2024 - Current
Host/Server
Olive Garden
07.2024 - 05.2025
Catering Screener
SCIS Security
04.2023 - 07.2024
High School Diploma -
Odyssey High School