Paola Carolina Luna
Westland ,MI
Summary
Reliable Medical Support professional with 3 years of experience in hospital environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
4
4
years of professional experience
Work History
Medical Assistant
INSTITUTO MEXICANO DEL SEGURO SOCIAL
10.2018 - 04.2022
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Prepared initial patient charts for admission.
- Ordered and prepared reagents and supplies.
Quality Control Inspector
Centro De Distribucion Soriana
04.2018 - 10.2018
- Communicated with production team members about quality issues.
- Performed visual inspections.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
- Evaluated items to assign grades and marked quality level, rejection status or acceptance.
Education
Bachelor of Science - Clinical Chemistry Biologist
Universidad De Sonora
Hermosillo Sonora Mexico03.2023
Bachelor of Science - Food Science
Universidad De Sonora
Hermosillo, Sonora, Mexico10.2017
Skills
- Patient Relations
- Customer Service
- Routine Laboratory Testing
- Updating Medical Records
- Cleaning and Organizing
- Medical History Collection
- Health Records Management
- Proper Sterilization Techniques
- Height and Weight Measurement
- Phlebotomy Functions
- Sampling Procedures
- Inspection Protocols
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Medical Assistant
INSTITUTO MEXICANO DEL SEGURO SOCIAL
10.2018 - 04.2022
Quality Control Inspector
Centro De Distribucion Soriana
04.2018 - 10.2018
Bachelor of Science - Clinical Chemistry Biologist
Universidad De Sonora
Bachelor of Science - Food Science
Universidad De Sonora
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