Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paolina Pedro Mateo

Los Angeles,CA

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

10
10
years of professional experience

Work History

Cashier

Habibi Market
02.2025 - Current
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Driver

Rezenberger Inc
08.2021 - 02.2025


  • Conducted pre-trip and post-trip inspections for vehicle safety compliance.
  • Maintained accurate logs of hours driven and mileage for reporting purposes.
  • Communicated effectively with dispatch regarding route changes or delays.
  • Adhered to traffic laws and company policies to promote safety on the road.

Cashier

Norms Restaurants
01.2019 - 07.2021
  • Implemented best practices for customer engagement to foster loyalty and satisfaction.
  • Resolved customer complaints promptly, ensuring positive resolutions and maintaining store reputation.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier/Cook

American Deli
12.2018 - 09.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring balanced reports at end of shifts.
  • Assisted customers with inquiries, providing product knowledge and recommendations.
  • Collaborated with team members to optimize store layout for enhanced shopping experience.

Cashier

Gus's Drive Inn
09.2015 - 12.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Animo Ralph Bunche CHS
Los Angeles, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Bilingual
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Habibi Market
02.2025 - Current

Driver

Rezenberger Inc
08.2021 - 02.2025

Cashier

Norms Restaurants
01.2019 - 07.2021

Cashier/Cook

American Deli
12.2018 - 09.2020

Cashier

Gus's Drive Inn
09.2015 - 12.2018

High School Diploma -

Animo Ralph Bunche CHS

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