Papa Abdou Ndiaye
Bronx
Summary
Dynamic and results-driven salesperson with a proven track record at Fatamata’s Store, excelling in customer engagement and relationship building. Leveraged strong negotiation skills to secure favorable contracts, boosting sales and enhancing customer loyalty. Committed to delivering exceptional service, contributing to a positive shopping experience and fostering a supportive team environment.
Overview
6
6
years of professional experience
Work History
Salesperson
Fatamata’s Store
07.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Dishwasher
Mashallah Inc
05.2023 - 03.2025
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Hotel Housekeeper
Noom Hotel Dakar
01.2019 - 07.2023
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Networking
- Sales process
- Sales strategy development
- Active listening
- Sales management
- Negotiation
- Sales presentations
- Objection handling
Languages
French
Professional Working
Timeline
Salesperson
Fatamata’s Store
07.2024 - Current
Dishwasher
Mashallah Inc
05.2023 - 03.2025
Hotel Housekeeper
Noom Hotel Dakar
01.2019 - 07.2023