Papa Kebba Jammeh
CarMax
Everett,WA
2027
years of professional experience
Staff Member supporting adults in a residential care setting with daily wellness checks, household routines, and providing 4–7 times per shift guidance on self-care and shared living. Promotes a healthy, safe, and secure environment by helping residents stay active, keeping common areas clean, and reinforcing home rules and guidelines. Builds trust through dependable support and steady communication during shift coverage.
Work History
Business Office Associate
- Assisted customers with vehicle choices while addressing questions efficiently.
- Processed sales transactions with precision using dealership management software.
- Collaborated with colleagues to keep vehicle displays organized on the lot.
- Conducted vehicle inspections to confirm quality standards before delivery.
Staff Member
1 Year 10 Months- Participated in staff training sessions, enhancing skills to better support resident care.
- Assisted with daily tasks, monitoring health and well-being of residents to ensure safety.
- Promote a healthy safe and secure environment
- Facilitated resident engagement in community activities, promoting active participation.
- Providing guidance on relationship, personal hygiene, self care, and health
- Being respectful of others and their shared spaces, keep common ares clean and tidy, contribute to household chores and following the homes rules and guidelines
Roadside Assistance Dispatcher
2 Years 10 Months- Communicated with customers regarding their current situation and provided reassurance when needed.
- Managed a team of roadside technicians ensuring they had the necessary resources to complete assigned tasks.
- Verified customer payment information prior to dispatching services.
- Relayed work orders, messages or information using telephones or two-way radios.
- Resolved customer disputes by providing solutions that were satisfactory to all parties involved.
- Ensured compliance with safety regulations while operating company vehicles during dispatch operations.
- Dispatched drivers to meet daily delivery needs for company customers.
- Tracked progress of each call using GPS navigation systems and updated customers accordingly.
- Received or prepared work orders.
Team Member
1 Year 8 Months- Maintained a clean and organized work area throughout shift.
- Participated in training sessions for new employees when needed.
- Resolved customer issues promptly in a professional manner.
- Collaborated with team members to maximize productivity and efficiency.
- Addressed customer needs, responding to specific requests.
- Greeted customers upon entering the store with friendly demeanor.
- Facilitated training sessions for new employees on company policies and procedures.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Identified needs of customers promptly and efficiently.
- Provided customer service support to ensure satisfaction.
Education
Associate - Business
Skills
Customer service
Data entry
Documentation
Administrative support
Safety compliance
Shift scheduling
Team supervision
Escalation resolution
Work order management
Quality control
Timeline
Staff Member
AFH LLC
08.2021 - 06.2023Read More
Roadside Assistance Dispatcher
Central One
04.2018 - 02.2021Read More
Team Member
Chick-fil-A
10.2016 - 06.2018Read More
Wake Technical Community College
Associate from Business
Read More
Business Office Associate
CarMax
2025 - CurrentRead More