Summary
Overview
Work History
Education
Skills
Timeline
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Paras Gibbs

Alexandria,LA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. High-energy [Industry] employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.

Overview

1
1
year of professional experience

Work History

Shift Lead

PJs Coffee Of New Orleans
03.2023 - Current
  • Improved team efficiency by implementing new scheduling and task management strategies.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Collaborated with management to develop strategies for improving overall store operations.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Managed staff schedules effectively, resulting in reduced overtime costs without sacrificing customer experience or employee satisfaction.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.

Floor Supervisor

Fun On The Geux
08.2022 - 03.2023
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
  • Optimized employee performance by conducting regular evaluations and providing constructive feedback.
  • Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
  • Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.

Education

Bachelor of Science - Criminology

University of Phoenix
Tempe, AZ
05.2025

Skills

  • Performance Improvement
  • Operations Monitoring
  • Sales Proficiency
  • Regulatory Compliance
  • Team Motivation
  • Decision-Making Capabilities
  • Guest Service
  • Task prioritization
  • Team leadership

Timeline

Shift Lead

PJs Coffee Of New Orleans
03.2023 - Current

Floor Supervisor

Fun On The Geux
08.2022 - 03.2023

Bachelor of Science - Criminology

University of Phoenix

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Paras Gibbs