Summary
Overview
Work History
Education
Skills
Projects
Accomplishments
Affiliations
Timeline
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Pardeep Bola

Boston,MA

Summary

Dynamic Business Analyst with a proven track record at Verizon, driving $5.1M in annual savings through AI-driven solutions. Expert in process optimization and strategic planning, I enhanced operational efficiency by 12.4% while leading a team of 20. Recognized for innovation, I excel in developing impactful business solutions.

Overview

9
9
years of professional experience

Work History

Business Analyst

Verizon
Boston, MA
06.2024 - 12.2025

- Led design and implementation of AI-driven duty-callout framework, generating $5.1M in annual cost savings.

- Consulted with Verizon C-suite on VLC Shadow-Board to develop digital operating model for CEO review.

- Managed field team of 20 technicians, achieving 12.4% improvement in operational efficiency through analytics.

- Accelerated GenAI adoption in Northeast operations, educating over 2,500 personnel on AI applications.

Launched Think Together initiative, saving over 5,000 hours in productivity loss.

IT Analyst

Boss Pet Products
Danvers, Massachusetts
06.2023 - 06.2024

- Executed user account management tasks, including onboarding and access permissions, using Active Directory.
- Managed and addressed 5 to 10 IT support requests daily through email, Jira, and in-person interactions.
- Implemented Microsoft Azure solutions to bolster network security, achieving a 40% increase in security posture.
- Streamlined order processing times, increasing customer satisfaction, and strengthening supply chain reliability.

Infantry Squad Leader

United States Marine Corps
Camp Pendleton South, California
10.2016 - 10.2021

- Led 12-person squad during Baghdad, Iraq combat deployment, achieving 100% mission success with zero safety incidents.

- Managed $1.5M asset portfolio, ensuring optimal utilization and oversight.

- Trained and mentored over 40 Marines, enhancing leadership capabilities with 15 promotions to NCO roles.

- Collaborated with multinational partners on mission planning and intelligence-sharing for complex operations.

Education

MBA - AI Applications & Organizational Leadership

Northeastern University
Boston, MA
05-2026

Bachelor of Science - Information Technology

Northeastern University
Boston, MA
05-2024

Skills

  • Process optimization
  • Strategic planning
  • Business solutions development
  • Strategic thinking
  • Forecasting and planning
  • Operations management
  • Business process modeling
  • Operational efficiency

Projects

Vanguard OS – Strategic Intelligence Platform: Created a multi-agent platform that pressure-tests assumptions, reveals strategic risks, and synthesizes options using advanced problem-structuring and competitive analysis frameworks.

Healthcare Startup - Developing "Volt Health”, a commercial software platform to bridge the gap between physician burnout and unused wearable health data.

Accomplishments

Verizon Spotlight Award 2x - Innovation, leadership influence, and enterprise-wide optimization

Affiliations

Career consulting for Veterans, Powerlifting, Reading, Investing, Traveling

Timeline

Business Analyst

Verizon
06.2024 - 12.2025

IT Analyst

Boss Pet Products
06.2023 - 06.2024

Infantry Squad Leader

United States Marine Corps
10.2016 - 10.2021

MBA - AI Applications & Organizational Leadership

Northeastern University

Bachelor of Science - Information Technology

Northeastern University