Paris Acosta
Program Support Specialist
Austin,Texas
Summary
Versatile Program Support Specialist with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
5
5
years of professional experience
Work History
Program Support Specialist
Austin Public Health
01.2020 - Current
- Produced innovative task automation solutions to streamline tasks reducing time spent completing manual processes by 30% for 10+ team members.
- Facilitated meetings with key leaders and managed projects to ensure timely decision-making and effective communication between project stakeholders at all levels.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated presentations for clients and project members to detail project scope, progress and results.
Social Media Director
PPHA of Texas
Austin, Texas
08.2021 - Current
- Serves on the Board of Directors as their first dedicated director of social media
- Secured 380% over our initial goal for Giving Tuesday (nonprofit fundraising campaign)
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
Social Media Assistant
Bebo Mia Inc
11.2021 - Current
- Harmonized with cross-functional departments to ensure flawless execution of imaginative customer focused initiatives
- Managed and supervised the creation and documentation of special projects including live discussions and prerecorded video content
- Curated solutions for internal stakeholders, Merchandising and marketing teams to develop ideas for fresh and engaging creative social content.
Breastfeeding Peer Counselor
WIC
06.2018 - 08.2019
- Counseled a large caseload of pregnant and breastfeeding mothers by telephone, text messaging and in office visits
- Cultivated thoughtful client relationships through nonjudgmental and respectful counseling
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Education
High School Diploma -
IL American Home School
Skills
Microsoft Office, G Suite, SharePoint, Salesforceundefined
Timeline
Social Media Assistant
Bebo Mia Inc
11.2021 - Current
Social Media Director
PPHA of Texas
08.2021 - Current
Program Support Specialist
Austin Public Health
01.2020 - Current
Breastfeeding Peer Counselor
WIC
06.2018 - 08.2019
High School Diploma -
IL American Home School
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