Paris Haile
Restaurant Hostess
Anaheim,California
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
.
Overview
1
1
year of professional experience
Work History
Hostess
Bubba Gump Shrimp Restaurant
Anaheim, CA
04.2022 - Current
- Have completed training and received food handling card.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Conducted dining room and server checks to assess readiness for expected customer loads.
Car Hopper
Sonics Drive In
Corona, CA
03.2020 - 07.2020
- Balanced orders on trays weighing and delivered them to cars.
- Memorized orders and maintained accuracy in high-traffic times.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Completed company training program in record time. and have receive food handler card.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction..
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
High School Diploma -
Tustin High School
Tustin, CA05.2022
Skills
- Team Player
- Time Management
- Dining Reservations
- Warm and Welcoming
- Seating Assignment Preparation
- Guest Greeting and Seating
- Guest Satisfaction
- Busing Tables
- Guest Interaction
- Safe Work Practices
- Valid Food Handlers Certification
- Conflict and Complaint Resolution
- Company Policy Compliance
Timeline
Hostess
Bubba Gump Shrimp Restaurant
04.2022 - Current
Car Hopper
Sonics Drive In
03.2020 - 07.2020
High School Diploma -
Tustin High School
Similar Profiles
Rosalie Fowers-AyalaRosalie Fowers-Ayala
Server at Bubba Gump Shrimp Co.Server at Bubba Gump Shrimp Co.
Troylynn RobinsonTroylynn Robinson
NA at Bubba Gump Shrimp Co. Restaurants, Inc.NA at Bubba Gump Shrimp Co. Restaurants, Inc.
Samuel Luerbke FrankeSamuel Luerbke Franke
Server at Bubba Gump ShrimpServer at Bubba Gump Shrimp
Samantha NavarroSamantha Navarro
High School Principal (Also Served as Teacher & Assistant Principal) at New Millennium Secondary SchoolHigh School Principal (Also Served as Teacher & Assistant Principal) at New Millennium Secondary School
Alexander GrajedaAlexander Grajeda
Crew Member at Little CesarsCrew Member at Little Cesars