Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paris Jones

Mansfield,TX

Summary

Highly organized with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience

Work History

FRONT DESK RECEPTIONIST/ APPOINTMENT SETTER

SALON COIF
01.2016 - Current
  • Inbound and Outbound calls to clients, to set and schedule appointments
  • Performed responsibilities that included entering client information, into the computer system
  • Responsible for greeting clients in a warm and professional manner.

Claims Service Representative

HEALTH AXIS/BEACON HEALTH
06.2021 - 04.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Processed workers compensation claims
  • Responsible for completing short term disability and FMLA claims
  • Acted as first point of contact for all clients customer service TEAM lead - maximus
  • Followed up with customers on unresolved issues.
  • Maintained accurate and up-to-date records of claim information for future reference.

01.2020 - 07.2020
  • Provide assistance/support to other areas of the business
  • Manage call and email escalation
  • Provide accurate Customer feedback regarding products and services
  • Approve, manage, and lead training for team members
  • Leading by example, continuously and consistently motivate and manage a customer service team

TEACHER/CLASSROOM INSTRUCTOR

MISS ENDY’S CHRISTIAN ACADEMY
08.2019 - 01.2020
  • Responsible for completing a weekly lesson plan for educational and learning purposes
  • Cared for children in compliance with all federal regulations
  • Completed all required training, certifications and documentation accurately and on schedule.

Education

cosmetology certificate -

PAUL MITCHELL COSMETOLOGY SCHOOL
ARLINGTON, TX

HIGH SCHOOL DIPLOMA - undefined

LAKERIDGE HIGH SCHOOL
MANSFIELD, TX

Phlebotomy

TSC Career Institution
Mesquite, TX
04.2023

Skills

  • Skills & Abilities
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Cendesk
  • Microsoft Outlook
  • Calabrio System
  • Catering Coordination
  • Strategic Planning

Timeline

Claims Service Representative

HEALTH AXIS/BEACON HEALTH
06.2021 - 04.2023

01.2020 - 07.2020

TEACHER/CLASSROOM INSTRUCTOR

MISS ENDY’S CHRISTIAN ACADEMY
08.2019 - 01.2020

FRONT DESK RECEPTIONIST/ APPOINTMENT SETTER

SALON COIF
01.2016 - Current

cosmetology certificate -

PAUL MITCHELL COSMETOLOGY SCHOOL

HIGH SCHOOL DIPLOMA - undefined

LAKERIDGE HIGH SCHOOL

Phlebotomy

TSC Career Institution

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Paris Jones