Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Parisa Sotoudeh Riazi

San Diego,CA

Summary

Dedicated employee with a pleasant personality and a proactive approach with patients via active listening and question response. A multitasking Patient Representative with expertise in managing the check-in process and patient flow within the office. Service-oriented and resourceful with in-depth clinical skills and assessment training. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking full time position. Offering excellent communication and good judgment.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
2
2
Languages

Work History

Patient Representative

Sharp Rees-Stealy
San Diego, CA
08.2022 - Current
  • Verified any changes or data updates to patient records and checked insurance information at each appointment.
  • Informed patients of excessive wait times and offered to reschedule appointments.
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.


Pharmacy Technician

Rite Aide Pharmacy
San Diego, CA
04.2016 - Current
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

Cashier

Del Taco
San Diego, CA
03.2014 - 04.2016
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked, tagged and displayed merchandise as required.



Education

Associate of Science - Health Care

San Diego Mesa College
San Diego, CA
04.2016 - 12.2019

Bachelor of Science - Healthcare Administration With Managemen Specializ

Capella University
Minneapolis, MN
03.2021 - 08.2022

MBA - Healthcare Specialization

Capella University
Minneapolis, MN
09.2022 - Current

Skills

    Patient services

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Certification

CNA - Certified Nurse Assistant

Timeline

MBA - Healthcare Specialization

Capella University
09.2022 - Current

Patient Representative

Sharp Rees-Stealy
08.2022 - Current

Bachelor of Science - Healthcare Administration With Managemen Specializ

Capella University
03.2021 - 08.2022

Pharmacy Technician

Rite Aide Pharmacy
04.2016 - Current

Associate of Science - Health Care

San Diego Mesa College
04.2016 - 12.2019

Cashier

Del Taco
03.2014 - 04.2016
Parisa Sotoudeh Riazi