Goal-oriented professional recognized for leadership and critical thinking skills. Proven ability to drive marketing initiatives and enhance customer experiences across diverse environments.
Overview
8
8
years of professional experience
Work History
Retail Sales Consultant
AT&T
Bennington, VT
12.2024 - Current
Deliver exceptional customer service by identifying customer needs and recommending wireless and technology solutions to meet those needs.
Collaborate with team members to meet store performance goals and maintain a positive, customer focused environment.
CREW MEMBER
Chipotle
Bennington, VT
09.2024 - 11.2024
Trained crew members in operations across stations: Tortilla, Salsa, Prep, Grill, Expo, and Take-Out.
Engaged directly with customers to enhance dining experience through meal preparation.
Portioned ingredients according to established standards for consistency and quality.
TEAM MEMBER
Chick-fil-A
, NY and FL
08.2017 - 06.2024
Welcomed guests, managed customer orders, and promoted a my-pleasure atmosphere for both guests and team members.
Provided exceptional customer service in a fast-paced dining environment.
Collaborated with team members to maximize productivity and efficiency.
SUMMER RETAIL STAFF
Camp Eagle
Rocksprings, TX
05.2023 - 08.2023
Assisted in managing campus camp store and coffee shop operations.
Conducted product sales and ordering for optimal inventory levels.
Managed inventory to ensure availability of popular items.
Processed cash transactions accurately to maintain financial integrity.
Supervised retail personnel to enhance team performance and customer service.
Education
BACHELORS - MARKETING
Flagler College Tallahassee
Tallahassee, FL
05.2023
ASSOCIATE OF ARTS DEGREE -
Tallahassee Community College
Tallahassee, FL
05.2020
Skills
Leadership and sales strategy
Problem solving
Customer service excellence
Multitasking abilities
Effective time management
Cognitive skills
References
Steve Elaya, Chick-fil-A - Phone: (850) 445-0748, Email: steve.elyea@cfafranchisee.com
Angela Linquist, AT&T - Phone: (802) 379-4882
Paul Walden, Mission City Church - (802) 733-6881, Email: pwalden@mcity.church
Leadership
Certified Trainer - Chick-fil-A, North Greenbush, NY (05/24-8/24): A Certified Trainer at the store takes on leadership responsibilities by showing good character, integrity, and leadership qualities. They address guest complaints, assist Shift Leads, and set a positive example for new employees.
Student Leadership In Civilized Environments - Tallahassee, FL (08/18-05/20): SLICE assisted students in learning leadership skills, getting involved in campus events and organizations, and volunteering in the community in a range of ways.
Executive Director of Chiles Dance Marathon - Tallahassee, FL (08/16-05/18): Led the charge to fund-raise over $78,000 for Children's Miracle Network while in high school.