- Team Sports
- Mindfulness Practices
- Gym Workouts
Parker Frye
St.Charles,MO
Summary
Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
09.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Dishwasher
Bar Louie
06.2023 - 08.2023
Education
Bachelor of Science - Biochemistry
Missouri State University
Springfield, MO12-2025
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
Accomplishments
- Trained 3 new pharmacy technicians on pharmacy policies, procedures and best practices.
- Improved customer service standards by 17%
Certification
- Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Aseptic Technique Certification Program - Various Accredited Providers.
- HIPAA Compliance Certification – Various Accredited Providers.
Interests
Timeline
Pharmacy Technician
Walgreens
09.2023 - Current
Dishwasher
Bar Louie
06.2023 - 08.2023
Bachelor of Science - Biochemistry
Missouri State University
Similar Profiles
Paul FergusonPaul Ferguson
Team Supervisor at WalgreensTeam Supervisor at Walgreens
Whitney FieldsWhitney Fields
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
Stefan Carter Jr.Stefan Carter Jr.
Stocker at WalgreensStocker at Walgreens
Isai RiveraIsai Rivera
Shift Supervisor at WalgreensShift Supervisor at Walgreens
Lindsey HarrisLindsey Harris
Estimator at Champion Floor CompanyEstimator at Champion Floor Company