Excel, Word, PowerPoint
Parker Guernsey
Sales Professional
Bartlett,TN
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
Language
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Sleep Expert
Mattress Firm
Memphis, TN
12.2019 - Current
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Built an interactive guest portfolio based on sleep needs and suggested sleep systems to accurately fit their budget.
- Multiple months of $100k in written sales
- Recognized by Chief Retail Officer Jody Putnam on 7/20/21 for being #3 in the company in daily sales with a Memphis record $26k
- Prepared large cash deposits with zero discrepancies.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
Shift Leader
Jim N Nicks Bar-B-Q
Memphis, TN
03.2019 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Printer Operator
Mercury Print
Memphis, TN
12.2018 - 02.2019
- Produced high quality finished printed materials including brochures, flyers, four-color artwork and mailers.
- Collaborated with shipping department and personnel to meet customer demand and tight deadlines.
- Reviewed completed orders for quality and accuracy.
Hospitality Professional
Babalu
Memphis, TN
02.2017 - 12.2018
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
High School Diploma -
Collierville High School
Collierville, TN 08.2009 - 05.2013
No Degree - Marketing
The University of Tennessee - Knoxville
Knoxville, TN 08.2013 - 08.2015
Skills
Sales Expertise
Software
Interests
Music, Sports, Entrepreneurial Ventures
Timeline
Sleep Expert
Mattress Firm
12.2019 - Current
Shift Leader
Jim N Nicks Bar-B-Q
03.2019 - 03.2020
Printer Operator
Mercury Print
12.2018 - 02.2019
Hospitality Professional
Babalu
02.2017 - 12.2018
No Degree - Marketing
The University of Tennessee - Knoxville
08.2013 - 08.2015
High School Diploma -
Collierville High School
08.2009 - 05.2013