Parker Howard
Brandon,MS
Summary
Dynamic sales professional with a proven track record at Michael Kors Outlet, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and driving sales through effective problem-solving and teamwork. Skilled in inventory management and cash handling, consistently achieving operational excellence and fostering a positive shopping experience.
Overview
6
6
years of professional experience
Work History
Sales Associate
Michael Kors Outlet
Pearl, MS
05.2023 - Current
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor to meet company standards.
- Operated point-of-sale system accurately for transactions and returns.
- Learned inventory management processes to support stock replenishment efforts.
- Engaged with customers to provide product knowledge and promote current promotions.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Assisted in monthly floor sets.
- Ensured cleanliness and organization in Back of House.
Key Holder
Michael Kors Outlet
Pearl, MS
11.2024 - 04.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained new staff on operational standards and customer service protocols.
- Managed financial exchanges and product returns.
- Engaged with team members to ensure a smooth store operations and customer satisfaction.
- Executed daily opening and closing procedures.
- Maintained detailed records of sales every hour and day.
- Facilitated employee engagement to drive sales performance.
- Oversaw cash handling and register balancing during daily opening and closing.
Sales Associate
O! How Cute
Brandon, MS
12.2019 - 05.2020
- Assisted customers in selecting merchandise and provided product knowledge to enhance shopping experience.
- Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction.
- Monitored sales trends to provide feedback on product assortment and promotional effectiveness.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Science - Radiologic Technology
East Central Community College
Decatur, MS12.2022
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Relationship building
- Stocking and receiving
- Sales strategies
Accomplishments
Sold nearly $350,000 worth of product at Michael Kors during the 2024 fiscal year.
References
- Amber Bray | 601-850-0135
- Justin Thompson | 601-927-0907
- Brandi Hoye | 601-691-0622
Timeline
Key Holder
Michael Kors Outlet
11.2024 - 04.2025
Sales Associate
Michael Kors Outlet
05.2023 - Current
Sales Associate
O! How Cute
12.2019 - 05.2020
Associate of Science - Radiologic Technology
East Central Community College