Summary
Overview
Work History
Education
Skills
Timeline
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Parker Lee

Sarasota

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at The Ritz-Carlton. Proven ability to enhance guest experiences through effective problem-solving and adaptability. Recognized for coordinating seamless operations and training staff to deliver outstanding service in fast-paced environments.

Overview

2027
2027
years of professional experience

Work History

Concierge

The Ritz-Carlton Hotel Company
Sarasota, FL
2026 - Current
  • Delivered exceptional guest services by addressing inquiries and providing local recommendations.
  • Coordinated transportation arrangements, including airport shuttles and private car services.
  • Managed special requests, ensuring personalized experiences for guests celebrating milestones.
  • Collaborated with housekeeping and maintenance to resolve guest issues promptly.

Head Host

Siesta Key Oyster Bar
Sarasota, FL
2025 - 2026
  • Supervised front-of-house operations ensuring smooth guest experiences.
  • Trained and mentored new hosts in customer service protocols.
  • Coordinated seating arrangements to optimize dining capacity and reduce wait times.
  • Resolved guest inquiries and complaints efficiently to enhance satisfaction levels.

Server

The Barclay
Sarasota, FL
2024 - 2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Handled cash transactions accurately while processing payments efficiently.

Education

High School Diploma - Electrical, Electronics And Communications Engineering

Riverview High School
Sarasota
05.2026

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Boater safety license
  • Skilled in driving and trailering equipment

Timeline

Concierge

The Ritz-Carlton Hotel Company
2026 - Current

Head Host

Siesta Key Oyster Bar
2025 - 2026

Server

The Barclay
2024 - 2025

High School Diploma - Electrical, Electronics And Communications Engineering

Riverview High School