Parker Serpas
Ponchatoula,LA
Summary
Proven customer service expert from Piggly Wiggly Supermarket, where mentoring new staff improved team performance. Demonstrated high accuracy in financial transactions and exceptional organizational abilities. Known for reliability, strong work ethic, and maintaining a balanced cash drawer, showcasing both hard and soft skills without compromising integrity or customer satisfaction. I have been apart of my school’s Beta Club and Key Club for the past 4 years of high school.
Overview
1
1
year of professional experience
Work History
Cashier
Piggly Wiggly Supermarket
07.2023 - Current
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
St. Thomas Aquinas Regional Catholic High School
Hammond, LASkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Organizational abilities
Timeline
Cashier
Piggly Wiggly Supermarket
07.2023 - Current
St. Thomas Aquinas Regional Catholic High School