Parker Stoker
Idaho Falls,ID
Summary
Dedicated cashier with exceptional customer service skills, cash handling expertise, and a strong focus on conflict resolution. Committed to maintaining high standards of professionalism and ensuring customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Culvers
Ammon, ID
01.2026 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the dining area and cashier station.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Managed cash drawer, ensuring accurate handling of cash and credit transactions.
- Collaborated with team members to uphold restaurant standards during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Front End Associate
Bowlero Lanes
Idaho Falls, ID
04.2023 - 10.2025
- Assisted customers with inquiries and bowling lane reservations, ensuring a positive experience.
- Operated and maintained bowling equipment, adhering to safety protocols and standards.
- Managed inventory of bowling supplies and merchandise, facilitating efficient stock replenishment.
- Collaborated with team members to maintain cleanliness and organization of the bowling area.
- Trained new associates on operational procedures and customer service best practices.
- Processed transactions accurately using point-of-sale systems to enhance service efficiency.
- Resolved customer complaints swiftly, contributing to improved customer satisfaction ratings.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about policies and addressed customer concerns.
Lead Mechanic
Bowlero Lanes
Idaho Falls, ID
06.2025 - 09.2025
- Supervised daily maintenance and repair operations for bowling equipment, ensuring optimal performance.
- Diagnosed mechanical issues using industry-standard tools and techniques, enhancing repair accuracy.
- Trained junior mechanics on equipment servicing protocols and safety procedures to foster skill development.
- Implemented preventive maintenance schedules, reducing downtime and improving operational efficiency.
- Assisted in troubleshooting electrical systems within bowling lanes, increasing reliability of operations.
- Performed routine and scheduled maintenance services.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Conducted quality inspections of completed work, ensuring all repairs met industry standards and customer satisfaction levels.
- Enhanced equipment performance by implementing preventive maintenance and repairs on diverse machinery.
- Streamlined processes for increased efficiency by conducting thorough diagnostic assessments on malfunctioning equipment.
- Consistently met deadlines for repair projects, ensuring client satisfaction through prompt service delivery without sacrificing workmanship standards.
- Read and followed technical documentation to complete accurate repairs.
Education
Certificate of Completion - Bowling Mechanics
School For Bowling Center Maintenance
Las Vegas, NV05-2025
High School Diploma -
Highland High School
Pocatello, ID05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Payment processing
- Product restocking
- Conflict resolution
- Refunds and exchanges
- Issue resolution
- Cash drawer balancing
- POS system operations
- Payment collection
- Refund handling
- Guest inquiries
- Attention to detail
- Sales expertise
- Product recommendations
Certification
- Certified First Aid/CPR
Timeline
Cashier
Culvers
01.2026 - Current
Lead Mechanic
Bowlero Lanes
06.2025 - 09.2025
Front End Associate
Bowlero Lanes
04.2023 - 10.2025
Certificate of Completion - Bowling Mechanics
School For Bowling Center Maintenance
High School Diploma -
Highland High School