Parker Vick
Charlotte,NC
Summary
My goal is to pursue a career with a company who serves their community, while enabling me to network potential business ventures using my social skills for the benefit of my employer.
Overview
6
6
years of professional experience
Work History
TurboTax Product Expert
Arise
Charlotte, NC
11.2023 - Current
- Resolved customer inquiries regarding products features, functionality, compatibility and pricing.
- Provided product expertise and technical support to customers via telephone, email, chat, and in-person.
- Demonstrated proficiency in identifying customer needs and recommending appropriate solutions.
Administrative Assistant
ADVENE HEALTH
Charlotte, NC
01.2021 - 09.2023
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Directed customer communication to appropriate department personnel.
- Coordinated appointments, meetings and conferences.
Digital Marketing (Intern)
SELF EMPLOYED- Bridgeways Marketing
Charlotte, NC
12.2019 - 10.2020
- Cultivated sponsorships with related and partnering entities to enhance marketing objectives.
- Collaborated with Parks and Chevy, and REKS sunglasses to assemble multimedia presentations for use in meetings with key stakeholders and senior management.
- Researched and evaluated competitor marketing and digital content. Contributed input toward advertisements targeting specific users or promotions.
Hilton Garden Inn Night Auditor
Hilton Grand Vacations Inc.
Charlotte, NC
03.2019 - 12.2019
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Monitored reservations to track incoming parties and special events.
- Compiled budget documents and monitored costs to maintain control systems.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
Sales Associate, Project Management
Ascend Roofs
Charlotte, NC
11.2017 - 04.2018
- Lead and managed build team through over 50 contracts.
- Coordinated meetings with both clients and insurance agents.
- Filed legal paperwork and invoices for all transactions.
Education
Bachelor of Science - Computer And Information Sciences
University Of North Carolina At Charlotte
Charlotte, NC12.2021
Timeline
TurboTax Product Expert
Arise
11.2023 - Current
Administrative Assistant
ADVENE HEALTH
01.2021 - 09.2023
Digital Marketing (Intern)
SELF EMPLOYED- Bridgeways Marketing
12.2019 - 10.2020
Hilton Garden Inn Night Auditor
Hilton Grand Vacations Inc.
03.2019 - 12.2019
Sales Associate, Project Management
Ascend Roofs
11.2017 - 04.2018
Bachelor of Science - Computer And Information Sciences
University Of North Carolina At Charlotte
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