Parris Howell
Memphis,TN
Summary
Reliable and detail-oriented professional with proven expertise in customer service, cash handling, and team collaboration. Committed to enhancing customer satisfaction and streamlining operations to drive business success.
Adaptable professional with a versatile background in customer service and warehouse operations. Recognized for exceptional reliability and integrity, consistently meeting productivity targets while fostering a positive team environment.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
6
6
years of professional experience
Work History
Cashier
Dixie Queen
West Memphis, AR
09.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided exceptional customer service to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and policies.
- Implemented strategies to reduce checkout wait times, improving customer satisfaction.
- Resolved customer inquiries and complaints promptly, ensuring positive resolutions.
- Collaborated with team members to manage peak hours effectively and maintain workflow.
- Monitored inventory levels at the register area, facilitating restocking as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Warehouse Associate
Home Depot
Memphis, TN
11.2022 - Current
- Managed inventory levels, ensuring accurate stock counts and organization of products.
- Collaborated with team members to streamline shipping and receiving processes.
- Trained new associates on safety protocols and operational procedures for optimal performance.
- Conducted regular inspections of equipment, maintaining compliance with safety standards.
- Implemented improved layout strategies, enhancing workflow efficiency within the warehouse environment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as [Number] pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Customer Service Representative
Pizza Hut
Memphis, TN
06.2020 - 06.2022
- Delivered exceptional customer service by promptly addressing inquiries and resolving complaints.
- Processed orders accurately using point-of-sale systems to ensure smooth transactions.
- Collaborated with team members to maintain a clean and organized dining area for customers.
- Assisted in training new staff on company policies and customer interaction techniques.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Engaged with customers to enhance their dining experience through friendly communication.
- Implemented feedback processes to gather customer insights and improve service quality.
- Maintained knowledge of menu items, promotions, and specials to inform customers effectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Collaborated with product team to communicate customer feedback, resulting in product enhancements.
Education
High School Diploma -
Kipp Memphis Collegiate High School
Memphis, TN05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
Languages
Spanish
Limited Working
Timeline
Cashier
Dixie Queen
09.2025 - Current
Warehouse Associate
Home Depot
11.2022 - Current
Customer Service Representative
Pizza Hut
06.2020 - 06.2022
High School Diploma -
Kipp Memphis Collegiate High School