Parulbahen Patel

Sales Associate

Indian Grocery Outlet

10.2024 - 08.2025

Assisted customers with product inquiries and recommendations to enhance shopping experience.
Maintained organized merchandise displays to attract customer attention and drive sales.
Processed transactions efficiently using point-of-sale systems for accurate billing.
Collaborated with team members to achieve daily sales targets and improve store performance.
Handled customer complaints professionally, ensuring resolution and satisfaction.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.