Pascal Antoine
Orlando,FL.
Summary
- Dynamic Media Professional with superior interactive Internet/IT Project Management skills and experience, excels at applying multi-disciplinary knowledge to drive the development of content and functionality.
- Demonstrated expertise in all phases of video and multimedia project planning and delivery, including scheduling, production management, digital production, budgeting, directing, and editing as evidenced by the successful completion of projects.
- Award-winning documentary. Managed logistics, conducted research, and appeared in central role in the documentary “zo reken” which won a Best Canadian Documentary Feature award at HotDocs film festival in May, 2021.[https://www.yahoo.com/entertainment/streets- port-au-prince-speak-100610239.html]
- Founder of HaitiXchange Digital Media provider of professional video and multimedia services. www.haitixchange.com Results-oriented with exceptional interpersonal, presentation, multi-tasking, and strong leadership skills.
Overview
35
35
years of professional experience
Work History
Founder
HaitiXchange Digital Media
Orlando, FL
01.2011 - Current
- Provide video and multimedia services including voice-over, storyboarding, scripting, subtitling, and fixer services
- A varied portfolio includes documentaries produced for
- NGO’s, informative corporate voice-overs, as well as music videos for individuals in the entertainment industry
- Notable Projects
- Produced video for Foundation CASELI’s Haiti Startup Talent initiative
- Https://youtu.be/kZaBpH7GX3o]
- Produced, directed, and edited a suite of videos for USAID Haiti outlining their
- LOKAL+, 5-year local governance projects
- Https://www.haitixchange.com/2018/01/usaid- lokal-haitixchange.html]
- Delivered Instructional Voice over projects (French, English, and Haitian Creole) for clients including Disney, Western Union, and Home Depot
- Provided fixer and production services to Travel Channel, VOX Media, and independent documentary producers.[https://www.vox.com/a/borders/haiti-dominican-republic]
Team Lead - Unemployment Claims Adjudicator
Alorica
Orlando, FL
01.2020 - 01.2022
- Supported different teams of Unemployment Claims Adjudicators, helping team members review, research, and adjudicate unemployment claims for the unemployment division of
- Northeastern U.S
- State as part of Alorica’s WAH (Work at Home) initiative
- All aspects of tasks and responsibilities are conducted remotely
- Tasks include conducting extensive UI claims research using the state’s web-based unemployment portal application, making outbound calls to interview claimants and their employers, making a final determination on claims, as well as adding penalties if necessary
- Major accomplishments included consistently performing at over 100% benchmark achievement in number and quality of cases handled per day
- Also created simple, yet effective personal automations allowing for a more streamlined and effective workflow, as well as visual aids to quickly communicate more complex unemployment insurance concepts
- Previously worked as a Customer Service Representative for Alorica project for Mid-
- Atlantic state’s Unemployment office, taking inbound calls from employers and claimants to provide unemployment guidance and resolve claim issues
- Consistently scored 100% in
- Quality Assurance assessments and exceeded key performance indicators.
Interactive Solutions Manager
Helios and Matheson North America
New York, NY
01.2007 - 01.2011
- Supervised teams of developers and graphic and web designers in the day-to-day management and maintenance of major web projects and websites
- Concentrated on User
- Interface (UX/UI) development via the creation and/or approval of site maps, wireframes, website prototypes, as well as additional user-centered design techniques to ensure usability and suitability
- Responsibilities included project estimation, tracking, reporting, and ticket management.
Senior Project Manager
Bank of New York Mellon
Jersey City, NJ
01.1997 - 01.2007
- Responsibilities included the overall management of diverse projects with an emphasis on web site information architecture and design, as well as providing leadership in the operational and strategic direction of the company’s internet/web identity & presence
- Managerial duties occurred throughout the entire project life cycle and included the hiring and guiding of teams of various sizes, interfacing with the business and client stakeholders to ensure that their needs were met, developing estimates, requirements, project plans, test plans, related project documentation, as well as final transitioning of projects to the Mellon Systems Management group.
E-commerce Project Manager
Snickelways Interactive
New York, NY
01.1999 - 01.2000
- Managed the production and delivery of e-commerce, web-based solutions
- Acquired and disseminated knowledge regarding the client as well as the business, creative, and technical dimensions of the project
- Delegated the execution of project details to those in charge of the technical and creative deliverables, while maintaining the project plan, progress and issues reports.
New Media Consultant
BSG Alliance/IT
New York, NY
01.1995 - 01.1997
- Joined BSG Alliance/IT as part of their initiative to enter the multimedia, web-based, and net-based application development market
- Acted as Webmaster of BSG's New York office web site and was responsible for overall coordination of site development
- Provided knowledge transfer and expert delivery in the development of web-based, intranet applications for Ruby Tuesday, Inc., a large food-services corporation.
Sales Force Automation Project Manager, Manager of Sales Analysis
Bantam Doubleday Dell Publishing Group
New York, NY
01.1990 - 01.1995
- Member of Bantam Doubleday Dell’s SFA (Sales Force Automation) team involved with implementing computer-based solutions for sales force task automation
- Previously held positions as Manager of Sales Analysis (5/93-6/94), Manager of Sales Support (7/91-5/93) and Small System Coordinator (3/90-6/91).
Education
Bachelor of Science Degree - Art and Design/Visual Science
Massachusetts Institute of Technology
Skills
Final Cut Pro Xundefined
Accomplishments
- Http://www.pascalantoine.com/
- Video Portfolio: https://www.pascalantoine.com/my-work
- Managed logistics, conducted research, and appeared in central role in the documentary “zo reken” [https://www.yahoo.com/entertainment/streets-port-au-prince-speak- 100610239.html]
- Video produced for Foundation CASELI’s Haiti Startup Talent initiative
- Https://youtu.be/kZaBpH7GX3o]
- Suite of videos produced, directed, and edited for USAID Haiti outlining their LOKAL+, 5-year local governance projects
- Https://www.haitixchange.com/2018/01/usaid-lokal- haitixchange.html]
- Provided fixer and production services to VOX Media for episode of Borders series
- Https://www.vox.com/a/borders/haiti-dominican-republic]
- Profiled in Roads & Kingdom website article “Unbylined: Q&A With a Haitian Fixer”
- Http://roadsandkingdoms.com/2017/unbylined-a-qa-with-a-haitian-fixer/]
Timeline
Team Lead - Unemployment Claims Adjudicator
Alorica
01.2020 - 01.2022
Founder
HaitiXchange Digital Media
01.2011 - Current
Interactive Solutions Manager
Helios and Matheson North America
01.2007 - 01.2011
E-commerce Project Manager
Snickelways Interactive
01.1999 - 01.2000
Senior Project Manager
Bank of New York Mellon
01.1997 - 01.2007
New Media Consultant
BSG Alliance/IT
01.1995 - 01.1997
Sales Force Automation Project Manager, Manager of Sales Analysis
Bantam Doubleday Dell Publishing Group
01.1990 - 01.1995
Bachelor of Science Degree - Art and Design/Visual Science
Massachusetts Institute of Technology
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