Pasha Fox
Marion,AR
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Census Bureau
05.2022 - 11.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Boosted team productivity by 8% by managing communication channels and ensuring timely responses to inquiries
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Census Enumerator
Census Bureau
01.2020 - 09.2021
- Improved data accuracy by 10% by diligently collecting and recording census information from households
- Enhanced community participation in the census by collecting door-to-door visits and providing clear explanations of the process
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations
- Increased response rates by 25% by addressing concerns and answering questions.
Tutor
Arkansas State University Mid-South
08.2017 - 05.2019
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts
- Enhanced students' understanding of subject matter by incorporating real-world examples into lessons
- Increased 200+ students' grades and GPA in two years.
Server/Sales Representative
Tropical Smoothie Café
03.2016 - 05.2017
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Increased sales by 14% with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Professional Studies: Information Technology -
The University of Memphis
Memphis05.2023
Skills
- Account updating
- Call Management
- Clerical Support
- Complaint resolution
- Data Collection
- Data Entry
- Microsoft Office Suite
- Problem Resolution
- Scheduling
- Team Development
Timeline
Administrative Assistant
Census Bureau
05.2022 - 11.2023
Census Enumerator
Census Bureau
01.2020 - 09.2021
Tutor
Arkansas State University Mid-South
08.2017 - 05.2019
Server/Sales Representative
Tropical Smoothie Café
03.2016 - 05.2017
Bachelor of Professional Studies: Information Technology -
The University of Memphis
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