Summary
Overview
Work History
Education
Skills
Timeline
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Patience Garrett

Greenbelt,MD

Summary

Well polished in various communication styles and diligent when it comes to completing tasks in a timely manner. I also come with a willingness to learn and I am adept regarding new skillsets. I do not shy away from a challenge and I thrive off of creativity where it allows, have unparalleled attention to detail, and advanced interpersonal communication skills.

Overview

8
8
years of professional experience

Work History

Concierge

HQ DC House
01.2024 - Current
  • Construct and implement scheduling for day to day activities throughout club
  • Respond promptly to calls, emails, texts, and member correspondence as well as assisting in tasks such as booking private chauffeur rides and personal conference room sessions for members
  • Compose and submit daily reports of daily check-one for members and guests, club updates, all member communication, and problems and resolutions
  • Assist with weekly budgeting for purchases made for club needs
  • Composing and upkeep of current and new members list; Completing outreach, addressing concerns, conducting tours to potential new members
  • Maintain proficiency in company policies and updates, including use of the HQ DC House member app and CRM software
  • Charge, update payment methods, and notify members of all payment method issues
  • Conduct research on latest trends and comparing what is the most popular upon audience demographic of HQ DC House
  • Researching and pricing different event spaces, decor items, dinnerware, glassware, and silverware for in-house events, both member and private
  • Assist in event planning such as set up, break down, and resolve any technical and audio issues during event
  • Knowledgeable about all decor, event supplies, audio and technical equipment, and member needs both off and on-site

Barista

Compass Coffee
11.2022 - 12.2023
  • Engage with fellow team members to ensure the fluidity of the café during operating and closing hours
  • Assist when needed with training experiences with new hires
  • Responsible for meeting customer needs and surpassing Legendary Customer Service by Compass Coffee standards
  • Take account for stock and report necessities for the café

Modeling and Acting Teaching Assistant

Barbizon Modeling and Acting School
12.2022 - 07.2023
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to career success.
  • Supported class activities and reviewing work.
  • Production of modeling and acting competition showcase; lead designated group of competitors for daily activities, assist with sound and light coordination, backstage direction for competitors, etc.
  • Lead and direct competitors and families to correct destinations regarding different activities and meeting call times
  • Assist in execution of modeling, acting, singing, and other industry areas of interest for young children to adults

Education Coordinator

Little Smiling Faces
06.2016 - 04.2022
  • Responsible for the overall supervision and day-to-day class operations
  • Collaborate with the management team to develop and implement lesson plans for the intellectual growth and development
  • Assist students with assignments and challenging concepts; cultivate action plans for each student to reinforce learning curriculum
  • Serve as liaison between parents and faculty regarding the progress of students
  • Observe, support, and report each student’s social and emotional development
  • Responsible for minor bookkeeping duties; account reconciliation
  • Adhere to internal controls, operational procedures, and risk management policies; stay abreast of all changes in policies and procedures to ensure compliance with current State and Federal guidelines

Education

University of Maryland, College Park
College Park, MD
09.2020 - 5 2025

High School Diploma -

Eleanor Roosevelt High School
Greenbelt, MD
05.2020

Skills

Adaptability

Administration

Attention to Detail

Budgeting

Customer Service

Communication

Creativity

Data Entry

Decision Making

Event Planning

Formal Report Construction

Hospitality

Organizational Management

Problem Solving

Risk Management

Timeline

Concierge

HQ DC House
01.2024 - Current

Modeling and Acting Teaching Assistant

Barbizon Modeling and Acting School
12.2022 - 07.2023

Barista

Compass Coffee
11.2022 - 12.2023

University of Maryland, College Park
09.2020 - 5 2025

Education Coordinator

Little Smiling Faces
06.2016 - 04.2022

High School Diploma -

Eleanor Roosevelt High School

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Patience Garrett