Patience Hemenway
Worcester,MA
Summary
High-energy, friendly Corporate Trainer bringing more than 10 years of experience and solid history of achievement in teaching, motivating and coaching employees to make lasting, positive impact on business operations. Develops programs from scratch to meet specific targets.
Overview
9
9
years of professional experience
Work History
Executive Corporate Trainer
Will Power Consultancy
Global, Remote
08.2021 - Current
- Produced 164 training development programs using a variety of vehicles, including seminars, hands-on training, and webinars.
- Authored new training procedures and manuals for instructors.
- Partnered with subject matter experts to design training programs and instructional materials to educate Customer Service Agents.
Training Manager
Spencer Technologies
Massachusetts
03.2023 - 04.2024
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Mentored team members to succeed and advance within department and company.
- Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
Corporate Trainer
Eppendorf North America
10.2015 - 03.2023
- Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
- Devised strategies to orientate, train and direct staff to achieve corporate objectives.
Education
Master of Science in Biotechnology -
Worcester State University
Worcester, MA05.2015
Bachelor of Science in Applied Biology, Microbiology -
University for Development Studies
05.2007
Skills
- New Employee Training
- Performance monitoring
- Human Resources
- Motivational speaking
- Mentorship
- Quality control strategies
- Staff presentations
Professionalcompetencies
- Program Development
- Process Improvement
- Team Leadership
- Compliance Management
- Strategic Planning
- Cross-functional Collaboration
- Training & Development
- Stakeholder Engagement
- Communication
- Problem Solving
- Community Outreach
- Regulatory Adherence
Timeline
Training Manager
Spencer Technologies
03.2023 - 04.2024
Executive Corporate Trainer
Will Power Consultancy
08.2021 - Current
Corporate Trainer
Eppendorf North America
10.2015 - 03.2023
Master of Science in Biotechnology -
Worcester State University
Bachelor of Science in Applied Biology, Microbiology -
University for Development Studies
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