Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patience Northedge

Centreville,MD

Summary

Experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

4
4
years of professional experience

Work History

Sales Consultant

The Agora Companies
10.2022 - 05.2023
    • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
    • Handled 30-50 inbound calls daily and cold called potential customers.
    • Responded to telephone requests for product help and information.
    • Followed up with existing customers to provide additional support and address concerns.

Administrative Assistant

Chesapeake Environmental Labs, Inc.
10.2021 - 09.2022
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Scheduled with realtors, contractors, business owners, plant operators, federal, state, and local government agencies for testing.
    • Interpreted lab data into typed reports that were sent to clients and the Maryland Department of the Environment.
    • Executed record filing system to improve document organization and management.

Legal Assistant

The Law Offices Of John Critzos
08.2021 - 11.2021
    • Organized documents to manage paper and electronic filing systems of clients.
    • Filed court documents and legal pleadings with court clerk on behalf of attorney.
    • Prepared and drafted correspondence and legal forms to maintain smooth communications.
    • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

IT Inventory Specialist

Probar
05.2019 - 08.2021
    • Completed physical inventory counts for school's IT equipment across United States.
    • Briefed Board of Education members, teachers, and school technology specialists on project plans.
    • Performed data entry and completed proper paperwork.
    • Recorded information, shortages, and discrepancies to keep records current and accurate.

Education

Bachelor of Science - Communication Studies

Towson University
Baltimore, MD
05.2021

Skills

  • Microsoft Office
  • Client Service and Support
  • Document Preparation and Filing
  • Exceptional Telephone Etiquette
  • Persuasive communication
  • Interpersonal communication skills
  • Account servicing
  • Customer Relationship Management

Timeline

Sales Consultant

The Agora Companies
10.2022 - 05.2023

Administrative Assistant

Chesapeake Environmental Labs, Inc.
10.2021 - 09.2022

Legal Assistant

The Law Offices Of John Critzos
08.2021 - 11.2021

IT Inventory Specialist

Probar
05.2019 - 08.2021

Bachelor of Science - Communication Studies

Towson University

Similar Profiles

CREATE PROFILE
Patience Northedge