Hi, I’m
PATREIA J. JONES
Stone Mountain,Georgia
Work Preference
Summary
Achieved efficient management of medical administrative and record keeping functions, enhancing operational effectiveness. Delivered successful talent acquisition strategies that improved team performance and retention. Executed comprehensive training programs and conducted thorough budget analyses while upholding confidentiality standards. Optimized organization and maintenance of medical records, reconciliations, and filing systems, resulting in improved accessibility. Produced accurate correspondences and maintained vital statistics for birth and death certificates. Elevated customer service standards and ensured protection of personally identifiable information. Provided expert family crisis consulting and fostered parent and faculty engagement in high school committees. Drove successful execution of special projects, travel arrangements, and meeting schedules, demonstrating exceptional time management. Strengthened conflict resolution and troubleshooting skills, contributing to a harmonious work environment.
Overview
35
years of professional experience
1
Certification
Work History
Emory University
Records Manager/Talent Acquisition Manager
11.2001 - Current
Job overview
- Manages and responsible for consistently ensuring that credentialing and regulatory agency standards were met and in compliance.
- Engaged in the preparation and proofreading of medical record information content for outside regulatory agencies, which include USDA, AAALAC, and others on a need-to-know basis.
- Responsible for overseeing, coordinating and directing daily operations of the Records Department. Independently make decisions as it relates to the department. Facilitate that documents accurately entered the database.
- Ability to demonstrate excellent, effective written and verbal communication and interpersonal skills.
- Instruct and consistently train staff on the usage of the Records System, Elements and other administrative aspects of the job.
- Hold an intricate part in the development and responsible for the implementation of policies and procedures for documenting, storing and retrieving information, and for processing legal medical documents and correspondence requests.
- Have knowledge of campus human resource policies, procedures, and employment development opportunities. Maintain materials for use in policy and procedure manuals and training documents.
- Engage in developing improved processes that aid in easement of daily workload.
- Responsible for ensuring that proper medical terminology and procedures are documented in an appropriate context.
- Accountable for inventory and budgets for department.
- Proactive in providing Administrative Support to the Directors, Veterinarians, Residents and Interns
- Ensures the integrity and confidentiality of all components of the records/documents, to include proper storage of archived files.
- Administer check requests and reports, detailing over 100 requisitions yearly.
- Compose correspondence relating to routine communications, maintaining calendars, which included monitoring vacations.
- Consistent in maintaining a current and organized filing system of all correspondence for easy retrieval.
- Collaborate and organize special events for staff to inspire Esprit de Corp.
- Conduct onboarding process for all new residents.
- Conduct and schedule weekly standup meetings as well as monthly departmental meetings.
JAG Probation
Facilitator (part-time)
04.2012 - 03.2020
Job overview
- Operations Manager for the Responsible Behavior course.
- Instruct a first-time offender's class to help aid individuals on responsible behavior.
- Offer alternatives and support to thinking errors where the individual may feel that they were just in their actions, pointing out fault and demonstrating better ways of handling unlawful situations.
- Provide above and beyond mentoring to those that need help in certain situations with the literature that is available.
- Foster team building.
- Demonstrate real-life instances that show healthy alternatives to critical situations that prove to be an option to an otherwise bleak situation.
- Proactively teaching more than 700 a year.
- Support and serves as a source for opportunities for employment and higher education.
- Proactively follow-up phone calls to ensure that paperwork is processed in a timely manner to close out probationer's file.
The Salvation Army
Office Manager
01.1999 - 06.2001
Job overview
- Liaison to the Financial Secretary Officer.
- Delegated duties to employees, as saw fit.
- Attention to detail
- I handled weekly interoffice correspondence including dictation memos, agendas, and minute/conference reports.
- Processed furniture, equipment, and automobile requisitions.
- I managed check requests and reports, detailing all requisitions.
- Time management skills
- Was responsible and composing correspondence relating to routine communications; included maintaining and planning calendars for vacation monitoring.
Pep Boys Corporate Office
Administrative Assistant
06.1998 - 12.1998
Job overview
- Liaison to the Financial Secretary Officer.
- Delegated duties to employees, as saw fit.
- I have handled weekly interoffice correspondence including dictation memos, agendas, and minute/conference reports.
- Processed furniture, equipment, and automobile requisitions.
U.S Army
Personnel/Patient Administrator
10.1995 - 02.1998
Job overview
- Compiled and maintained the security and integrity of over 40 personnel files.
- I have implemented a tracking system to obtain the status of personnel records and actions.
- Advised customers of procedures to accomplish personnel action requirements and scheduled service provider appointments.
- I have provided logistical support for all memorandum and correspondences.
- I have maintained and provided a high-level of administrative duties that pertained to personnel records in addition to patient administration.
U.S. Army
Patient Administrator
07.1995 - 10.1995
Job overview
- Compiled and maintained the security and integrity of over 400 personnel files.
- I have implemented a tracking system to obtain the status of personnel records and actions.
- Provided logistical support for all memorandum and correspondences.
- Obtained a high-level of administration that pertained to personnel records in addition to patient administration.
U.S. Army William Beaumont Army Medical Center
Patient Administrator
12.1992 - 07.1995
Job overview
- I have maintained medical records for over 45,000 patients.
- Reviewed and verified medical records for completeness and accuracy.
- Admitted and discharged patients, filed records in designated areas for inpatients as well as outpatients.
- Followed an alpha-numeric filing system as well as color-coding.
- Consulted families when their love on passed away; which included but not limited to directing them to the appropriate agencies that were available in aiding in funeral preparation, benefits, and personal information.
- Obtained the necessary information to generate birth and death certificates and submit to the Department of Vital Statistics for the State.
- Created packets for service members; that consisted of vital information that aided in their medical boards which were necessary for the benefit of their disability ratings.
- Served as a liaison to the Medical Review Board and service members so that the service member had a clear understanding as to the processes of them medically separating from the military.
- I am worked as a coder to complete files for billing purposes.
U.S. Army 546th General Dispensary x Mannheim
Patient Administrator
01.1991 - 12.1992
Job overview
- Achieved an Army Accommodation Medal (ARCOM) for turning the department around in a positive light; which required working tirelessly to ensure the department was in line with Army Regulations that governed patient recordkeeping.
- Generated statistical data on admissions, discharges, medical boards, death, births, and types of treatment given using a database system.
- Reviewed and verify medical records for completeness and accuracy.
- Served as the company treasurer and collected monies totaling over $500,000 from persons unauthorized to receive free medical care at the medical facility. Supervised four civilian personnel.
Education
Clayton State UniversityMorrow, Georgia
Bachelors from Business Management
01.2008
Georgia Perimeter CollegeClarkston, Georgia
Associates from Business Administration
01.2004
Skills
Directed talent acquisition strategies to attract high-caliber candidates and strengthen workforce capabilities Oversaw budget formulation and policy development to align financial resources with strategic organizational goals Managed program budgets while maintaining adherence to financial regulations Led initiatives to optimize office supply ordering and maintenance operations Advocated for the use of Microsoft Office Suite and Mailchimp to enhance project management and communication efficiency Cultivated a culture of proactive problem-solving and informed decision-making within teams
Certification
- Leadership Development U.S. Army x Germany x 1992
- Patient Administration School Ft. Sam, Houston x Texas 1990
Timeline
Facilitator (part-time)
JAG Probation
04.2012 - 03.2020
Records Manager/Talent Acquisition Manager
Emory University
11.2001 - Current
Office Manager
The Salvation Army
01.1999 - 06.2001
Administrative Assistant
Pep Boys Corporate Office
06.1998 - 12.1998
Personnel/Patient Administrator
U.S Army
10.1995 - 02.1998
Patient Administrator
U.S. Army
07.1995 - 10.1995
Patient Administrator
U.S. Army William Beaumont Army Medical Center
12.1992 - 07.1995
Patient Administrator
U.S. Army 546th General Dispensary x Mannheim
01.1991 - 12.1992
Clayton State University
Bachelors from Business Management
Georgia Perimeter College
Associates from Business Administration