Patrese Chambers
Washington,DC
Summary
Proven track record in enhancing customer satisfaction at Bojangles', where I leveraged my customer service and active listening skills to resolve complaints and improve loyalty. As a tutor at Simon Elementary, I boosted student confidence and academic performance, demonstrating exceptional patience, empathy, and time management.
Overview
1
1
year of professional experience
Work History
Cashier
Bojangles' Famous Chicken 'n Biscuits
10.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Tutor
Simon Elementary School
08.2022 - 07.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Education
High School Diploma -
Ballou High School
Washington, DC06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Team Collaboration
- Active Listening
- Reliable and Responsible
Timeline
Cashier
Bojangles' Famous Chicken 'n Biscuits
10.2022 - 10.2023
Tutor
Simon Elementary School
08.2022 - 07.2023
High School Diploma -
Ballou High School
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