PATRICE DANEY
Sicklerville,United States
Summary
Human resource professional with 25 years of experience in training, onboarding, conflict resolution, recruitment, and compliance with government regulations. Demonstrated expertise in payroll management and a strong ability to build relationships with senior leadership. Recognized for exceptional communication skills and a collaborative approach that enhances team dynamics. Proven problem-solving abilities and strong analytical skills contribute to effective organizational outcomes.
Overview
40
40
years of professional experience
Work History
People Lead
Walmart
Audubon, New Jersey
06.2021 - Current
- Collaborated with store manager to develop strategic plans, enhancing operational effectiveness.
- Spearheaded training initiatives for ten stores during me@walmart badging and devices rollout.
- Led training programs in two super centers, boosting participation by over 60 percent.
- Served as market trainer for newly hired people leads across entire market.
- Managed multiple stores during people lead vacancies throughout market.
- Oversee I-9 compliance management across market to ensure regulatory adherence.
- Acted as point person for market during MPP absence due to PTO.
Assistant Store Manager/Coach
Walmart
Cinnaminson, NJ
04.2018 - 06.2021
- Led team to deliver high customer satisfaction through ongoing training.
- Resolved customer issues via active engagement to enhance shopping experience.
- Coordinated inventory management to maintain product availability and organization.
- Monitored sales trends to inform inventory replenishment strategies.
- Delegated assignments based on team strengths to optimize service levels.
- Led teams in planning and executing merchandising initiatives to improve effectiveness.
- Conducted performance reviews to assess progress and set development goals.
Human Resource Manager
Lowe's Home Improvement
Maple Shade, United States
09.2004 - 02.2018
- Partnered with store manager daily to design annual strategic plans for operational success.
- Executed full-cycle recruitment, including candidate identification and selection processes.
- Oversaw annual performance appraisals for frontline staff and senior leaders.
- Ensured compliance with applicable federal and state employment laws through regular reviews.
- Facilitated training programs to enhance employee skills and knowledge base.
- Organized team-building activities to promote collaboration among staff members.
- Maintained confidentiality of 150-200 personnel records in accordance with legal standards.
- Handled sensitive employee information while upholding highest confidentiality standards.
Administrative Manage/Assistant Store Manager
Lowe's Home Improvement
Maple Shade, United States
10.2002 - 09.2004
- Managed store operations to enhance efficiency and ensure compliance with policies.
- Managed store opening and closing procedures, including cash drawer counts and bank deposits.
- Delivered exceptional customer service, enhancing brand reputation and loyalty.
- Partnered with customer service desk manager to quickly resolve customer issues, improving satisfaction.
- Provided direction and constructive feedback to motivate and develop team members.
- Cultivated a performance-driven culture focused on achieving brand objectives.
- Recruited, hired, developed, and retained retail talent to strengthen workforce.
- Built and fostered strong relationships with peers and upper management to facilitate communication and collaboration.
Store Manager
Shop n Bag
09.1986 - 10.2002
- Developed strategies to maximize sales and profitability across multiple channels.
- Managed daily store operations and staff scheduling to enhance workflow efficiency.
- Recruited and trained top talent, boosting team productivity significantly.
- Collaborated with suppliers to optimize product assortment and pricing for improved customer appeal.
- Ensured compliance with health and safety regulations in all aspects of store operations.
- Oversaw inventory management through cycle counts, audits, and shrinkage control to maintain stock availability.
- Resolved customer complaints promptly, resulting in elevated satisfaction levels.
- Conducted regular team meetings to communicate goals and updates effectively.
Education
Some College (No Degree) - Physical Education
Rowan University
Glassboro, NJSome College (No Degree) - Liberal Arts
Camden County College
Blackwood, NJSkills
- Employee training and development
- Strategic planning and execution
- Regulatory compliance management
- Team collaboration and building
- Conflict resolution strategies
- Effective communication skills
- Problem solving techniques
Timeline
People Lead
Walmart
06.2021 - Current
Assistant Store Manager/Coach
Walmart
04.2018 - 06.2021
Human Resource Manager
Lowe's Home Improvement
09.2004 - 02.2018
Administrative Manage/Assistant Store Manager
Lowe's Home Improvement
10.2002 - 09.2004
Store Manager
Shop n Bag
09.1986 - 10.2002
Some College (No Degree) - Physical Education
Rowan University
Some College (No Degree) - Liberal Arts
Camden County College