Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Patricia Banks

Chicago,IL

Summary

Dynamic professional with extensive experience at Aramark, excelling in inventory management and team leadership. Proven track record in enhancing operational efficiency and maintaining high sanitation standards. Adept at training staff and implementing quality control measures, ensuring exceptional customer service and a positive guest experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Housekeeping Team Leader

Aramark
Chicago, IL
01.2019 - Current
  • Managed inventories of linens, cleaning agents, and amenities to ensure availability.
  • Performed administrative duties, including document filing and supply ordering.
  • Maintained accurate records of room status and guest requests or issues.
  • Supervised daily operations in absence of Housekeeping Manager to maintain service standards.
  • Sanitized sinks, mirrors, toilets, and showers to uphold cleanliness standards.
  • Ensured clean floors throughout property by sweeping, scrubbing, and waxing surfaces.
  • Dusted and polished fixtures and cabinet hardware for optimal presentation.
  • Monitored cleanliness of lobby, swimming pool, and common areas for guest satisfaction.

Asssisant Manger

Dollar General
Chicago, IL
01.2021 - 12.2023
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Directed recruitment, hiring, and training of new staff members.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Managed risk by developing and implementing effective risk management strategies.

Cook Shift Leader

Compass Group Management
Chicago, IL
10.2013 - 01.2023
  • Inspected equipment and ensured proper maintenance by kitchen staff.
  • Implemented cost-saving measures without compromising quality standards.
  • Reviewed food orders for accuracy prior to dispatch.
  • Created weekly schedules for kitchen staff based on restaurant demands.
  • Conducted daily meetings with kitchen staff to discuss specials and menus.
  • Supervised kitchen operations, including inventory control and supply ordering.
  • Enforced sanitation policies and procedures throughout kitchen area.
  • Directed kitchen staff on food preparation, cooking times, portion sizes, and presentation.

Education

High School Diploma -

Walter H Dyett
Chicago, IL
06-2012

Some College (No Degree) - Criminal Justice

Kennedy King
Chicago, IL

Skills

  • Inventory management
  • Sanitation practices
  • Quality control
  • Risk management
  • Team leadership
  • Budget management
  • Employee training
  • Customer service
  • Strong leadership
  • Housekeeping

Certification

  • unarmed security
  • flagging certification
  • fingerprinting certification
  • servesafe certification/foodhadler/Basset certification
  • forklift cerifications

Affiliations

  • dance
  • computer/microsoft words/excel/powerpoint
  • cooking,cleaning,driving

Timeline

Asssisant Manger

Dollar General
01.2021 - 12.2023

Housekeeping Team Leader

Aramark
01.2019 - Current

Cook Shift Leader

Compass Group Management
10.2013 - 01.2023

High School Diploma -

Walter H Dyett

Some College (No Degree) - Criminal Justice

Kennedy King

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