Patricia Barros
Pawtucket,RI
Summary
Hardworking and passionate teller supervisor with strong teller background. Experienced in balancing: ATM, recycler machine, shipping and ordering cash, and navigating DNA. A detail- oriented team player with the ability to handle multi tasking.
Overview
9
9
years of professional experience
Work History
Teller Operations Supervisor
Coastal1 Credit Union
07.2015 - Current
- Improved customer satisfaction by implementing efficient teller procedures and streamlining workflow.
- Enhanced operational efficiency by conducting regular audits, ensuring compliance with established policies and procedures.
- Reduced wait times for customers by optimizing staff scheduling and maintaining adequate staffing levels during peak periods.
- Managed daily teller operations, ensuring accurate cash handling and prompt transaction processing.
- Collaborated with branch management to set performance goals for the teller team, driving continuous improvement in service delivery.
Education
High School Diploma -
Charles E. Shea High School
Pawtucket, RIMedical Assistant Certificate -
Lincoln Technical Institute
LincolnBachelor of Science - Finance
Southern New Hampshire University
Hooksett, NH2027
Skills
- Staff Training and Development
- Microsoft Office Suite Proficiency
- Cash Drawer Balancing
- Cash Handling Expertise
- Teller Support
- Multitasking Capabilities
- Sales and Cross-Selling
- Problem Solving Abilities
- Branch Security Protocols
- Attention to Detail
- Transaction Processing Efficiency
- Team Leadership and Management
Timeline
Teller Operations Supervisor
Coastal1 Credit Union
07.2015 - Current
High School Diploma -
Charles E. Shea High School
Medical Assistant Certificate -
Lincoln Technical Institute
Bachelor of Science - Finance
Southern New Hampshire University
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