Patricia Berube
Bismarck
Summary
Flexible hard worker ready to learn and contribute to team success.
Experienced professional with a strong background in technology-related roles. Skilled in problem-solving and performance. Capable of managing projects and work effectively with teams. Willing to be continuous in learning and staying current with trends to contribute to organizational success.
Overview
22
22
years of professional experience
Work History
Patient Access Representative
Sanford Health
Bismarck
04.2022 - Current
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Scheduling patients, entering data into patients charts, updating insurance coverage
- Work closely with Doctors and nurses getting information needed in a timely matter
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Inform patient's of appointments and procedures.
- Patient's admissions, registration and procedures that need to be completed.
- Collected co-pays and other payments from patients at time of service.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Scanned documents into electronic medical records system.
- Obtained informed consent and payment documentation from patients and filed in system.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
Paraprofessional
Bismarck School District
Bismarck
10.2016 - 04.2022
- Made sure that all safety regulations were followed in the classroom environment.
- Communation between students, teachers, and parents.
- Work with small group learning sessions to reinforce lesson objectives.
- Mantained student attendance records and reported any discrepancies to appropriate personnel.
- Recorded student records and progress reports.
- Help children at stations during small-group learning periods.
- Helped implement behavior management for individual students.
- Guided students in developing skills to help them in their future.
Paraprofessional
Mandan Public School District
Mandan
08.2003 - 08.2017
- Ensured that all safety regulations were followed in the classroom.
- Recorded and maintained accurate student records and progress reports.
- Assisted children at stations during small-group learning periods.
- Attended professional development workshops related to job responsibilities
- Provided one-on-one support to students requiring additional assistance with assignments.
- Supervised small groups of students during instruction time.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Supervised students during non-instructional times, including lunch and recess
- Prepared classroom materials and educational resources for daily lessons.
Education
Associate of Arts - Medical Assistant
NDSU Bottineau
Bottineau, ND09-1979
High School Diploma -
Minnewaukan High School
Minnewaukan, ND05-1976
Skills
- Registration management
- Work within a team or independently
- Accurate input on information entered into data base
- Strong empathy
- Multitasking and organization
- Multi-channel communication
- Problem-solving
- Quality assurance
- Customer service
- Team collaboration
- Policy understanding
- Records maintenance
- Relationship building
- Work quality evaluation
- Phone and email etiquette
- Data entry
- Flexible schedule
- Verbal and written communication
Timeline
Patient Access Representative
Sanford Health
04.2022 - Current
Paraprofessional
Bismarck School District
10.2016 - 04.2022
Paraprofessional
Mandan Public School District
08.2003 - 08.2017
Associate of Arts - Medical Assistant
NDSU Bottineau
High School Diploma -
Minnewaukan High School