To seek employment with a well established organization that allows me to utilize my skills as well as my work experience to the best of my ability Prefer Resident management position willing to relocate.
Overview
32
32
years of professional experience
Work History
Manager of Operations
Graham Enterprises
05.2024 - Current
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Site Manager
A 85 Riverdale Storage
04.2014 - Current
Back with this company reason for leaving USG not doing what was promised
Manager on Duty
Uhaul
05.2022 - 05.2024
Trained employees in essential job functions.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Manager
Graham Enterprises
11.2017 - 05.2022
Managed and motivated employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Relief Manager
Universal Storage Group
09.2013 - 04.2014
Responsible for sales, marketing, occupancy's, delinquency, handling telephone and walk in inquires
Making daily bank deposits and preparing daily, weekly and monthly reports as required by the management
As well as keeping property and units clean
Home Office 770-801-1888 GA 803-988-8493 SC
Resident manager
A 85 Riverdale Storage
08.2011 - 09.2013
Responsible for sales, marketing, occupancy's, delinquency, handling telephone and walk in inquires
Making daily bank deposits and preparing daily, weekly and monthly reports as required by the management
As well as keeping property and units clean
Home Office 770-713-3875 Roswell Ga San Kothari
Manager
Shaw Parkway Storage
09.2003 - 12.2005
Responsible for sales, marketing, occupancy's, delinquency, handling telephone and walk in inquires
Making daily bank deposits and preparing daily, weekly and monthly reports as required by the management
As well as keeping property and units clean
Home Office 803-934-6220 Jamie Glasscock
Manager
Carolina Self Storage
09.2002 - 09.2003
Responsible for sales, marketing, occupancy's, delinquency, handling telephone and walk in inquires
Making daily bank deposits and preparing daily, weekly and monthly reports as required by the management
As well as keeping property and units clean
John McCallum 912-466-0862
Manager
The Heyward Co
02.1993 - 03.1995
On site manager, sales, collections, accounts rec, auctions,deposits, worked in Sumter SC for a year transferred to a site in Charlotte NC Andy Shobert or Albert Heyward