Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patricia Castro

Las Vegas

Summary

Dynamic Surgery Scheduling Coordinator with proven expertise at Durango Outpatient Surgery Center, enhancing patient experiences through efficient scheduling and meticulous attention to HIPAA compliance. Skilled in coordinating complex surgical cases and insurance verification, I consistently improved operational efficiency and patient outcomes while maintaining confidentiality and professionalism.

Experienced with managing surgical schedules and coordinating with medical teams to ensure timely and efficient patient care. Utilizes strong organizational skills to handle complex scheduling demands and address any arising conflicts. Knowledge of healthcare protocols and procedures, with focus on maintaining high standards of accuracy and efficiency.

Overview

10
10
years of professional experience

Work History

Surgery Scheduling Coordinator

Durango Outpatient Surgery Center
12.2012 - 12.2022
  • Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
  • Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
  • Contributed to the development of new scheduling protocols, enhancing overall department efficiency.

Surgery Scheduling Coordinator

Nevada Orthopedics and Spine Center
12.2015 - 10.2022
  • Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
  • Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
  • Coordinated complex surgical cases, including multi-disciplinary surgeries, to optimize patient outcomes.
  • Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.

Education

General Studies

Fontana High School
Fontana, CA
06-1992

Skills

  • HIPAA compliance
  • Patient coordination
  • Insurance verification
  • Procedure scheduling
  • Maintaining confidentiality
  • Facility coordinating

Languages

Spanish
Native or Bilingual

Timeline

Surgery Scheduling Coordinator

Nevada Orthopedics and Spine Center
12.2015 - 10.2022

Surgery Scheduling Coordinator

Durango Outpatient Surgery Center
12.2012 - 12.2022

General Studies

Fontana High School