James Magsino
Huffman
Summary
Professional with extensive experience in customer service and inventory management, adept at enhancing shopping experiences through effective product knowledge and recommendations. Demonstrated ability to maintain inventory accuracy by regularly monitoring stock levels and ensuring timely restocking, contributing to operational efficiency. Skilled in operating point-of-sale systems and processing transactions, which minimizes customer wait times and improves satisfaction. Proven track record of training new associates on store policies, fostering a knowledgeable team environment that supports organizational goals.
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Sales Associate
Lowes Home Improvement Stores
Kingwood
12.2021 - Current
- Assisted customers by providing product knowledge and recommendations, enhancing overall shopping experience and satisfaction.
- Maintained inventory accuracy by regularly checking stock levels and restocking shelves promptly as needed.
- Operated point-of-sale systems efficiently, ensuring seamless transactions and minimizing customer wait times.
- Trained new associates on store policies and procedures, fostering a knowledgeable and efficient team environment.
- Collaborated with team members to create visually appealing product displays, attracting customer attention and increasing sales.
- Monitored store cleanliness and safety standards, contributing to a welcoming environment for both customers and staff.
- Collaborated with team members to optimize workflows, resulting in improved order accuracy and reduced processing times.
- Efficiently processed customer orders and maintained accurate inventory levels, ensuring timely fulfillment and customer satisfaction.
- Operated warehouse machinery and tools safely, contributing to a clean and organized work environment.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Loaded items onto pallets or into containers for shipment.
- Communicated effectively with other departments regarding order status updates.
Salesperson
Ta roofing
Houston
01.2022 - 08.2024
- Collaborated with installation teams to ensure seamless project execution, leading to improved customer satisfaction and timely project completion.
- Cultivated strong customer relationships by providing tailored roofing solutions, resulting in increased repeat business and customer loyalty.
- Conducted comprehensive roofing inspections, identifying structural issues and recommending necessary repairs to ensure compliance and safety.
- Collaborated with insurance adjuster for clients to establish fair settlement amounts, fostering positive relationships while maintaining company standards.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Delivery Driver
So cal mulch
California
01.2016 - 09.2021
- Delivered materials efficiently to customers, ensuring timely service and maintaining high customer satisfaction.
- Managed route planning and navigation, optimizing delivery schedules for maximum efficiency and minimal delays.
- Conducted vehicle inspections and maintenance checks to ensure safe and reliable transportation of materials.
- Operated heavy machinery to transport materials efficiently, ensuring a smooth workflow and timely delivery of products.
- Monitored equipment performance and conducted routine maintenance to minimize downtime and enhance operational reliability.
- Loaded and unloaded materials accurately, maintaining inventory levels and ensuring the availability of supplies for production.
- Implemented safety protocols consistently, promoting a secure working environment and reducing the risk of workplace incidents.
- Handled incoming calls and inquiries, directing them appropriately to facilitate effective communication across departments.
- Developed and implemented filing systems, enhancing organizational efficiency and retrieval of important documents.
Education
Lincoln Academy
Houston, TXSkills
- Customer service
- Communication coordination
- Organizational efficiency
- Stock replenishment
- Equipment performance monitoring
- Material loading/unloading
- Team collaboration
- Transaction processing
- Reading comprehension skills
- Cash handling
- Outgoing personality
- Problem-solving skills
- Service oriented
- Time management
- Inventory management
- Point-of-sale operation
- Staff training
- Visual merchandising
- Order fulfillment
- Warehouse operations
- Route planning
- Vehicle maintenance
- Heavy machinery operation
- Safety protocol implementation
Certification
- Forklift
- Reach truck
- Order picker
- Skid steer
- Front loader
- Back hoe
- Bob cat
- Pallet jacks
Timeline
Salesperson
Ta roofing
01.2022 - 08.2024
Sales Associate
Lowes Home Improvement Stores
12.2021 - Current
Delivery Driver
So cal mulch
01.2016 - 09.2021
Lincoln Academy