Patricia Duffy
Centerton,AR
Summary
Results-driven retail manager with expertise in customer service and team leadership. Skilled in training staff, managing inventory, and developing effective merchandising and sales strategies. Committed to fostering positive work environments and enhancing sales performance through strategic planning and strong communication.
Overview
6
6
years of professional experience
Work History
Specialty Assistant Store Manager
Lowes Home Improvement Stores
Rogers, Arkansas
10.2025 - Current
- Exceeded YTD install sales goals by $706,899 through effective pipeline management and customer follow-up.
- Directed daily operations, implementing strategies to achieve business plan and profitability goals.
- Monitored and enhanced processes, team performance, and customer service quality.
Operations Manager
Lowes Home Improvement Stores
Rogers, Arkansas
08.2020 - 10.2024
- Managed daily store operations across Lowe's Home Improvement sales floor and stockrooms.
- Coordinated associate schedules and task plans, ensuring optimal coverage for Lowe's Home Improvement teams.
- Monitored inventory levels, replenishment, and receiving processes for Lowe's Home
- Improvement merchandise.
- Drove results in Lowe's Credit Card applications, enhancing customer engagement and sales opportunities.
Education
Silver High School
Silver City, NmSkills
- Install sales management
- Store operations
- Inventory control
- POS systems
- Retail operations
- Team leadership
- Ability to problem solve complex situations
- Customer relations
- Active listening
- Feedback acceptance
References
References available upon request.
Timeline
Specialty Assistant Store Manager
Lowes Home Improvement Stores
10.2025 - Current
Operations Manager
Lowes Home Improvement Stores
08.2020 - 10.2024
Silver High School