Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Dunn-Newland

West Valley City

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Licensed Realtor

Self-employeed
07.2007 - Current
  • Compared recently sold area properties to determine competitive market prices.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Arranged for inspections and surveys of sold properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.

Customer Service Representative

United Healthcare
06.1995 - 08.1997
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Diploma - General Education

Woods Cross High School
Woods Cross, UT

Skills

  • Contract Negotiation
  • Customer service orientation
  • Technological proficiency
  • Continuing education commitment
  • Client relationship management
  • Creative problem-solving
  • Attention to detail
  • Adaptability and flexibility
  • Strong communication skills

Timeline

Licensed Realtor

Self-employeed
07.2007 - Current

Customer Service Representative

United Healthcare
06.1995 - 08.1997

Diploma - General Education

Woods Cross High School

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Patricia Dunn-Newland