Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
4
4
years of professional experience
Work History
District Sales Manager
Spirit Halloween
Centervilee, UT
06.2026 - Current
Directed district store operations for Spirit Halloween seasonal locations.
Coached store managers on sales floor standards and guest service to enhance customer experience.
Managed multiple teams, providing training and mentoring to drive performance improvements.
Trained teams on hiring, scheduling, and store opening procedures.
Monitored inventory controls and replenishment across district stores.
Coordinated with regional leadership on sales goals and store readiness.
Analyzed weekly sales reports to identify trends and inform strategic decisions.
Medical Receptionist
Families First Pediatrics
Riverton, UT
01.2026 - 06.2026
Welcoming families at the Families First Pediatrics front desk with professional, friendly service.
Coordinated pediatric appointment scheduling using practice systems and provider calendars to optimize patient flow.
Compiled insurance details and demographic information during patient intake to ensure accurate records and streamline billing.
Checked patients in and out for visits and collected copayments.
Answered incoming calls and directed messages to clinical staff.
Conducted calls to patients for appointment confirmation and additional details to reduce no-show rates.
Records Paralegal
Flickinger Boulton Robson Weeks
Provo, UT
08.2022 - 12.2025
Completed record retrieval, billing follow-up, and payment tracking for personal injury cases after treatment concluded.
Produced chronological case files with provider summaries, total treatment costs, and treatment note summaries.
Delivered organized scanned PDF packages for attorney settlement demand submissions to insurance companies.
Facilitated client intake process, ensuring accurate data collection and organization of case files at Flickinger Boulton Robson Weeks.
Maintained client files according to established protocols, ensuring easy access to case information.
Created spreadsheets to track case information and deadlines, aiding in timely case management.
Store Manager
Spirit Halloween
Riverton, UT
07.2025 - 11.2025
Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision. Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis. Managed a team of 25 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction. Ensured compliance with company policies, procedures, and safety regulations at all times. Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment. Developed employee schedules based on business needs while effectively managing labor costs within budget constraints. Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation. Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making. Implemented incentive programs that motivated employees to exceed sales targets, resulting in 110% of the revenue goal for the season. Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement
Oversaw daily store operations during peak season, optimizing workflow to meet customer demand.
Educated associates on customer service best practices, improving overall shopping experience for customers.
Ensured visual merchandising guidelines were followed for seasonal displays and product organization.
Controlled inventory, receiving, and stock replenishment for Halloween merchandise.
Executed cash handling procedures, accurately balancing registers and conducting loss prevention audits to protect store assets.
Addressed customer issues by effectively communicating store policies and solutions.
Education
Medical Records Certification - Medical Records Billing and Coding
University of Phoenix
08-2026
Diploma -
Clearfield High School
Clearfield, UT
06-1991
Skills
Sales analytics
Operations
Service management
Staff management
Performance enhancement
Continuous enhancement
Customer service
Relationship management
Attention to detail
Time management
Teamwork and collaboration
Microsoft Office
Certification
Notary Public, State of Utah, Commission #712633, Expires 08/15/2028
Timeline
District Sales Manager
Spirit Halloween
06.2026 - Current
Medical Receptionist
Families First Pediatrics
01.2026 - 06.2026
Store Manager
Spirit Halloween
07.2025 - 11.2025
Records Paralegal
Flickinger Boulton Robson Weeks
08.2022 - 12.2025
Medical Records Certification - Medical Records Billing and Coding
District Sales Manager at Metal Sales Manufacturing Corporation / Cornerstone Building BrandsDistrict Sales Manager at Metal Sales Manufacturing Corporation / Cornerstone Building Brands