Patricia Fellner
Greenville,WI
Summary
Reliable and persistent sales professional, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Have exceeded sales plan on a regular basis.
Overview
20
20
years of professional experience
Work History
Sales Representative
Sleep Number Corporation
06.2012 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses
- Developed strong rapport with customers and created positive impression of business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Representative
Van VREEDES
03.2003 - 06.2012
- Managed customer accounts to secure customer satisfaction and repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed and maintained comprehensive understanding of products, service, and competitors to enhance sales presentations.
- Negotiated contracts with clients and developed relationships with key personnel.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
Associate of Arts - Marketing
Fox Valley Technical College
Appleton, WI02.1989
Skills
- Excellent Written and Verbal Communication
- Converting Leads
- Exceeding Customer Expectations
- Market Research
- Product and Service Knowledge
- Microsoft Office
- Problem-Solving Strengths
- Microsoft Outlook
- Onsite Product Demonstrations
- Inside and Outside Sales
Timeline
Sales Representative
Sleep Number Corporation
06.2012 - Current
Sales Representative
Van VREEDES
03.2003 - 06.2012
Associate of Arts - Marketing
Fox Valley Technical College
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