Summary
Work History
Skills
Languages
Timeline
Generic

Patricia Hernandez

Fredericksburg,VA

Summary

Dynamic Sales Associate with a proven track record at Home Depot, where exceptional customer service and problem-solving skills led to consistently exceeding sales targets. Known for excellent people skills and the ability to adapt to diverse groups, I've effectively built lasting customer relationships, enhancing store revenue through strategic sales initiatives.

Work History

Sales Associate

Home Depot
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Adapt to diverse groups
  • Exceptional customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Home Depot
Patricia Hernandez