Patricia Holliday
Miami ,Fl
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Boucher Brothers. Proven ability to assist customers effectively while training new staff. Skilled in cash register operation and adept at addressing guest inquiries, ensuring a positive experience and fostering customer loyalty.
Overview
6
6
years of professional experience
Work History
Cashier
Boucher Brothers
Miami, FL
03.2022 - 10.2025
- Assist in training new staff on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
- Provided support for customer transaction problems.
- Answered questions about store policies and addressed customer concerns.
Security Officer
Giordano Protection Services
Miami, FL
11.2023 - 08.2025
- Monitored surveillance systems to ensure safety and security of premises
- Developed and implemented security protocols to improve response times and efficiency.
- Prepared detailed reports on incidents, ensuring accurate documentation for review.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Environmental Services Associate
Workforce Brooks
Miami, FL
03.2020 - 01.2022
- Disposed of waste materials following environmental safety protocols.
- Assisted in inventory management of cleaning supplies and equipment.
- Collaborated with team members to ensure timely completion of tasks.
Education
High School Diploma -
Miami Northwestern Senior High School
Miami, FL06.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash register operation
- Guest inquiries
- Identification checks
English
English
Languages
English
Full Professional
Timeline
Security Officer
Giordano Protection Services
11.2023 - 08.2025
Cashier
Boucher Brothers
03.2022 - 10.2025
Environmental Services Associate
Workforce Brooks
03.2020 - 01.2022
High School Diploma -
Miami Northwestern Senior High School