Patricia Klaus
Saratoga Springs,NY
Summary
Culinary Operations Professional experienced in staff supervision and menu development. Enhanced dining services by ensuring compliance with food safety standards and fostering strong relationships with clients to deliver exceptional event experiences. Leveraged organizational skills to effectively manage diverse teams and execute multiple tasks.
Overview
21
21
years of professional experience
Work History
Catering Manager
University At Albany - Suny
Albany, NY
05.2025 - Current
- Coordinated catering events for university functions and student activities.
- Supervised catering staff during meal preparation and service.
- Managed inventory and ordered supplies to ensure availability.
Director of Dining Services
Woodlawn Commons/Compass
Saratoga Springs, New York
05.2023 - 05.2025
- Directed daily dining operations at Woodlawn Commons, enhancing resident satisfaction through attentive service and quality offerings.
- Managed culinary team to deliver high-quality meal preparation and presentation, fostering a positive dining experience.
- Oversaw budget management for dining services, ensuring optimal resource allocation to maintain quality and efficiency.
- Developed menus catering to diverse dietary needs and preferences.
- Trained staff on customer service best practices and efficient workflow processes.
Catering
Independent Management
Saratoga Springs, New York
01.2006 - 03.2020
- Collaborated with clients to customize menus based on preferences.
- Planned and coordinated event logistics for catering services.
- Managed food preparation and presentation for various events.
Education
Associate of Arts - Culinary/Pastry
New England Culinary Institute
Essex Junction, VT09-1998
Bachelor of Arts - Economics/Business
University of Notre Dame
Notre Dame, IN05-1996
Skills
- Event coordination
- Event planning proficiency
- Menu development
- Food safety standards
- Budget management
- Inventory management
- Revenue management
- Kitchen supervision
- Team leadership
- Staff supervision
- Staff training
- Customer relationship management
- Client consultation
- Effective communication
- ServSafe manager
Custom Section 1
- I have over 20 years experience in the Culinary field
- Involved with Saratoga Community Hospice
- Member of the Ladies of Charity
- Member of the ND Club of Northeastern NY
- Proud Mother of 4 children
Timeline
Catering Manager
University At Albany - Suny
05.2025 - Current
Director of Dining Services
Woodlawn Commons/Compass
05.2023 - 05.2025
Catering
Independent Management
01.2006 - 03.2020
Associate of Arts - Culinary/Pastry
New England Culinary Institute
Bachelor of Arts - Economics/Business
University of Notre Dame