Patricia Kurtz
Cotati,CA
Summary
I am a dedicate professional with a history of meeting company goals by utilizing consistent and organized practices. Skilled in working under pressure, being short handed and adapting to new situations and challenges daily. Comfortable in the management of 35-40 Team Members and able to multi task and do what is needed to motivate, encourage and recognize the accomplishment of daily, weekly and monthly goals.
Overview
27
27
years of professional experience
Work History
Manager
O’Reilly Auto Parts
08.1997 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Business Management
Santa Rosa Junior College
Santa Rosa, CASkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Schedule Preparation
- Expectation setting
- Decision-Making
- Hiring and Training
- Task Delegation
Accomplishments
In 2023 our store achieved a new high of 6.3 million in sales with and average of 37 Team Members.
Timeline
Manager
O’Reilly Auto Parts
08.1997 - Current
Business Management
Santa Rosa Junior College
Similar Profiles
Chevy CoatesChevy Coates
District Manager at O’Reilly Auto PartsDistrict Manager at O’Reilly Auto Parts
Nicole MunnsNicole Munns
Auto Parts Delivery Specialist at O’Reilly Auto PartsAuto Parts Delivery Specialist at O’Reilly Auto Parts
Kimberly ReedKimberly Reed
Warehouse Receiving Clerk at O’Reilly Auto PartsWarehouse Receiving Clerk at O’Reilly Auto Parts
Scott KlingScott Kling
Store Manager at O’Reilly Auto PartsStore Manager at O’Reilly Auto Parts
Pedro GutierrezPedro Gutierrez
Front of House Employee at Redwood CafeFront of House Employee at Redwood Cafe