Patricia Lowen
Durham,NC
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
23
23
years of professional experience
Work History
School Secretary/Records Specialist
Durham Public Schools
2022.07 - Current
- Processed student registrations and withdrawals.
- Documented attendance, grades and test scores to update permanent records.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
Recreation Services Aide
City of Durham - Parks & Recreation
2021.10 - Current
- Greets customers.
- Provides information and assistance to customers.
- Answers and routes phone calls.
- Enters accurate information into Active Net.
- Accepts and documents payments, handles cash, balances a cash drawer, and completes financial reports and deposits at end of assigned shift.
- Observes safe working practices, keeps storage areas in a safe condition.
- Maintains the front desk area.
School Treasurer
Durham Public Schools
2020.01 - 2022.07
- Managed annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Drafted treasury reports to support management decision-making needs.
- Maintained and ordered school inventory/supplies.
School Secretary/Records Specialist
Durham Public Schools
2006.08 - 2020.01
- Processed student registrations and withdrawals.
- Documented attendance, grades and test scores to update permanent records.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
Receptionist
Orange County Schools
2002.07 - 2006.08
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Licensed Practical Nurse
Durham Technical Community College
Durham, NC2000-05
Skills
- Policy enforcement
- File maintenance
- Document preparation
- Report generation
Languages
Spanish
Elementary
Timeline
School Secretary/Records Specialist
Durham Public Schools
2022.07 - Current
Recreation Services Aide
City of Durham - Parks & Recreation
2021.10 - Current
School Treasurer
Durham Public Schools
2020.01 - 2022.07
School Secretary/Records Specialist
Durham Public Schools
2006.08 - 2020.01
Receptionist
Orange County Schools
2002.07 - 2006.08
No Degree - Licensed Practical Nurse
Durham Technical Community College