Patricia Medeiros
Fairhaven,MA
Summary
Professional in dental office management, bringing valuable experience in optimizing practice operations. Known for ensuring smooth administrative functions and enhancing patient care services. Reliable team player with commitment to achieving results and adapting to evolving needs. Proficient in Dentrix software, dental procedures and terminology.
Overview
34
34
years of professional experience
Work History
Dental Office Manager
Rockdale Dental Associates
07.2009 - 05.2022
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing patient loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
Dental Office Manager
Dr, Barry Resnick
04.2006 - 07.2009
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
- Managed financial aspects including budgeting, forecasting, expense tracking, and profit analysis for overall fiscal responsibility.
Certified Dental Assistant
Sassaquin Dental/Dr. Samuel Gelso
09.1988 - 11.2002
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Performed chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
High School Diploma -
St. Marys High School
Lynn, MANo Degree - Candidate For Nursing Degree
Salem State University
Salem, MACertificate Dental Radiology -
Boston University
Boston, MASkills
- Treatment Planning
- Dental software proficiency in Dentrix
- Insurance billing
- Schedule management
Languages
Portuguese
Elementary
Timeline
Dental Office Manager
Rockdale Dental Associates
07.2009 - 05.2022
Dental Office Manager
Dr, Barry Resnick
04.2006 - 07.2009
Certified Dental Assistant
Sassaquin Dental/Dr. Samuel Gelso
09.1988 - 11.2002
High School Diploma -
St. Marys High School
No Degree - Candidate For Nursing Degree
Salem State University
Certificate Dental Radiology -
Boston University