Patricia Minks
Chattanooga,TN
Summary
Reliable employee seeking Customer Service position. Offering excellent communication and people oriented skills.
Overview
17
17
years of professional experience
Work History
Online Reseller
Self Employed Web
Bakersfield, CA
02.2017 - Current
- Contacted customers via email & text messages to expand & grow customer base.
- Created business catalog to offer previews to potential customers.
- Created clear detailed product information on company website.
- Built trusting relationships with customers.
Clothing Reseller
Self Employed
Bakersfield, CA
10.2015 - 01.2022
- Helped organize and manage events and projects.
- Responded to questions from customers and community members.
- Planned and delivered numerous activities and special events.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Encouraged donations with community fundraising events and campaigns.
- Used strong interpersonal communication skills to convey information to others.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
In Home Care Provider
Adult Aging Services
Bakersfield, CA
02.2022 - 07.2022
- Documented vitals, behaviors and medications in client medical logbook.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Provided transportation to doctor's appointments.
- Assisted with meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Shift Manager/Key Holder
Sonic Drive In
Bakersfield, CA
10.2011 - 06.2016
- Trained and mentored new employees
- Received and counted money.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Broke down boxes and disposed of trash.
- Opened inventory boxes and restocked shelves.
- Accepted and processed customer returns.
- Counted out cash drawers and balanced totals.
- Processed cash, credit, debit and check payments.
Education
GED -
07.2022 - 11.2022
Currently preparing to take the GED Exam. Within 4 months.
Skills
- Cash Register Operations
- Business Operations
- Cash Counting
- Merchandise Sales
- Item Scanning
- Invoice Generation
- Customer Support
- Facebook Marketplace
- Closing Procedures
- Answering Emails
- POS Inventory System Operation
- Inventory Tracking Software
Timeline
MyGed.com - GED,
07.2022 - 11.2022
In Home Care Provider - Adult Aging Services
02.2022 - 07.2022
Online Reseller - Self Employed Web
02.2017 - Current
Clothing Reseller - Self Employed
10.2015 - 01.2022
Shift Manager/Key Holder - Sonic Drive In
10.2011 - 06.2016