Patricia Nelson
Burbank,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
2
2
Languages
10
10
years of post-secondary education
8
8
years of professional experience
Work History
Manager
Flex gym
Woodland Hills, California
08.2022 - Current
- Supervised daily operations and staff scheduling, ensuring optimal facility performance.
- Trained new employees, improving service quality and member satisfaction.
- Managed customer service inquiries, promptly resolving member issues to maintain high retention.
Front Desk Receptionist
Enrichfit gym
Burbank, California
07.2018 - 08.2022
- Managed phone inquiries and scheduled appointments for personal training sessions.
- Greeted members and guests warmly upon arrival at the fitness center.
- Maintained cleanliness and organization of the front desk area and waiting room.
Education
Bachelor of Science - Health Administration
California State University, Northridge
Northridge, CA 08.1984 - 08.1994
Skills
- Operations management
- Staff scheduling
- Employee training
- Inventory management
- Customer service
Languages
English
Professional
Spanish
Professional
Timeline
Manager
Flex gym
08.2022 - Current
Front Desk Receptionist
Enrichfit gym
07.2018 - 08.2022
Bachelor of Science - Health Administration
California State University, Northridge
08.1984 - 08.1994