Patricia Perkins
Houston,TX
Summary
Forward-thinking professional with solid history of accomplishment in settings. Keep operations smooth and consistent to maintain company stability and sustainability. Articulate and personable leader with excellent program management, strategic planning, and operational oversight abilities.
Overview
28
28
years of professional experience
Work History
Vice President
Renaissance Windows And Doors
Houston, TX
12.2009 - Current
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
- Reviewed and approved sales contracts and company documents.
- Ensured accuracy of all orders and materials purchased.
- Spearheaded efforts to enhance customer service processes while maintaining quality assurance standards.
- Identified problems and implemented solutions to better streamline operations.
- Hired, trained, and mentored staff members to maximize productivity.
Outside Sales Representative
The Detering Company
Houston, TX
08.1996 - 08.2009
- Generated leads through cold calling on custom home builders and architects.
- Developed and maintained relationships with clients to ensure repeat business.
- Collaborated closely with internal departments to ensure successful execution of projects.
- Managed accounts by providing solutions that best fit the customer's needs.
- Resolved customer complaints promptly and professionally.
- Researched potential clients, identified decision makers and developed relationships with them.
- Provided technical support to existing customers regarding product usage and installation.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arose.
Education
Bachelor of Science - Industrial Distribution
Texas A&M University
College Station, TX12-1995
Skills
- Customer Service
- Operations Management
- Price Structuring
- Process Improvement
- Staff Development
- Complex Problem-Solving
- Critical Thinking
- Cross-functional team leadership
- Performance monitoring and evaluation
- Industry Best Practices
- Training and mentoring
- Decision-Making
- CRM Software
- Detail Oriented
Affiliations
In my free time, I enjoy spending time with my family and friends, bicycling, walking the beach, reading books and attending Church.
Accomplishments
- Oversaw an $8M luxury window and door company with 22 employees.
- Sales Representative reaching over $2+ Million annually, generating $600,000 in gross margin.
References
References available upon request.
Timeline
Vice President
Renaissance Windows And Doors
12.2009 - Current
Outside Sales Representative
The Detering Company
08.1996 - 08.2009
Bachelor of Science - Industrial Distribution
Texas A&M University
Similar Profiles
Dwayne NovakDwayne Novak
Inventory Clerk at Renaissance Doors and WindowsInventory Clerk at Renaissance Doors and Windows
NAVEEN ANAND.KNAVEEN ANAND.K
QUANTITY SURVEYOR at QMI Doors ( Manufacturing Steel Doors & Windows For Residential, Commercial & Industrial Purpose)QUANTITY SURVEYOR at QMI Doors ( Manufacturing Steel Doors & Windows For Residential, Commercial & Industrial Purpose)
William LittsWilliam Litts
Inside Sales Representative at Windows Doors and MoreInside Sales Representative at Windows Doors and More
Malcolm ConeoMalcolm Coneo
Life Insurance Agent at Bankers Life Insurance Company Of AmericaLife Insurance Agent at Bankers Life Insurance Company Of America
Catherine SpragueCatherine Sprague
Receptionist at Mike Calvert ToyotaReceptionist at Mike Calvert Toyota