Patricia Potts
Sherman,TX
Summary
Dedicated Medical Assistant with extensive experience at Total Men’s Primary Care, excelling in patient care and specimen handling. Proficient in venipuncture and vital signs monitoring, I enhanced patient experiences through compassionate communication and meticulous attention to detail, ensuring accurate specimen tracking and adherence to infection control protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Total Men’s Primary Care
09.2020 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient vital signs such as blood pressure and weight , medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Education
Certificate - Phlebotomy & Medical Assistant
Grayson County College
Denison, TX05.2022
Skills
- Patient scheduling
- Customer service
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Capillary puncture
- EMR / EHR
- Data entry
- Vital signs monitoring
- Attention to detail
- Patient preparation
- Specimen labeling procedures
Certification
Certified Phlebotomist
Certified Medical Assistant
Timeline
Medical Assistant
Total Men’s Primary Care
09.2020 - 02.2025
Certificate - Phlebotomy & Medical Assistant
Grayson County College
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