Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Raposo

Warwick,RI

Summary

Dedicated Secretary with a proven track record at The Miriam Hospital, excelling in customer service and keyboarding skills. Known for quickly mastering new tasks and fostering strong relationships, significantly enhancing patient care efficiency. Expert in unit secretary training, demonstrating exceptional teamwork and organizational abilities.

Overview

9
9
years of professional experience

Work History

Secretary

The Miriam Hospital
05.2016 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Central High School
Providence, RI
06-1995

Skills

  • Keyboarding skills
  • Supply restocking
  • Fast learner
  • Unit secretary training
  • Customer service
  • Teamwork

Languages

Portuguese

Timeline

Secretary

The Miriam Hospital
05.2016 - Current

High School Diploma -

Central High School

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Patricia Raposo